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Email an attachment not a link

Forum|Forum|2 years ago
April 17, 2023
15 replies
80625 views

I literally create hundreds of AutoCAD documents weekly that must be sent as a PDF attachment.

Adobe's decision to make sending a link in an Outlook email as opposed to an attachment, the default action, is an absolutely horrible idea.

The extra clicks wreak havoc with my workflow. So much so that if I can't change the default back to an attachment, I will ditch Acrobat completely, all 7 licenses & switch to Nitro.

I need to find a way to change the default, please help.

How to

Correct answer Caleb3081357318ux

I was having the same issue! I resolved it by removing the add in in Outlook.

File>Options>Add Ins> Manage COM Add-ins> Go
Uncheck the Adobe Cloud Connector > Click OK

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Participating Frequently

This is a feaking mess. I can no longer send PDF files as attachment, just the totally useless Adobe link to the file. This means that the email recipient cannot download the file. WTF??

TiredofWastedTimeonAdobe

New Participant

WTF Adobe??? Same issue here. Pretty pissed at the hour I just wasted trying to fix this crap, and no answer from Adobe, just users???

Selling my Adobe stock.

New Participant

None of the suggestions work for me either. This will impede my workflow a ton. Very frustrating.

New Participant

Tottaly agree. Is shutting down much of my work

New Participant

I AGREE SAME THING AT MY OFFICE!

SMartineauAuthor

New Participant

Thank you!

Steve Martineau
[Personal information removed by the moderator]

Community Manager

Community Manager

Thank you for reaching out.

To send the PDF as an email attachment by default, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences.

Go to Edit > Preferences > Email accounts in Acrobat or Acrobat Reader on a Windows machine. For Mac, Application Preferences > Email accounts.

Refer to the screenshot attached below:

Thanks,

Meenakshi

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Participating Frequently

This 'email accounts' opion is not available in Adobe Acrobat Reader x64. How do I disable it permanently in this version?

Community Manager

Community Manager

Thank you for reaching out.

The option should be available in the Preferences window.

Could you please share the screenshot of the Preferences window at your end?

Thanks,

Meenakshi