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March 24, 2024
Answered

Email link in Acrobat open Google and not email address

  • March 24, 2024
  • 1 reply
  • 3569 views

I’m trying to create a link to an email in Acrobat. I have used mailto://xxx@gmail.com and mailto:xxxx@gmail.com and both with my icloud address. All it does is open the main Google webpage.

I have done the following:

  1. Edit>Link>Add or edit a link>appearance (decorate link)>actions>execute a menu item>actions – open a web link – mailto:me@gmail.com.
  2. Prepare a form>Button>Action>Select action – Submit a form
Correct answer Abambo

Mailto: will open the default e-mail handler for your system. If that is Gmail, they will open Gmail, which is probably a disguised Chrome browser.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 24, 2024

Mailto: will open the default e-mail handler for your system. If that is Gmail, they will open Gmail, which is probably a disguised Chrome browser.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
May 20, 2025

Default email is set to Microsoft outlook. Therefor, is shouldn't take me to the email setup page. It works fine in every other application except for Acrobat.