Email recipient doesn't auto populate with submit button on iPad but does appear on desktop??

Forum|Forum|4 years ago
September 9, 2021
2 replies
535 views

Hi there,

I created a form with a submit button that says:

Submit a form, "mailto: (email address)", full PDF selected

The email adress in brackets auto-populates when this form is used on my desktop but not when I use the form on the document cloud on iPad? I have set up an email account on the iPad but it still didn't make the email address appear? Any ideas as to why or help is greatly appreciated.

Thanks

Tayla

This topic has been closed for replies.

try67

Community Expert

Make sure there's no space after "mailto:" and before the actual email address.

Amal.

Community Manager

Hi Tayla

Hope you are doing well and sorry for the trouble. As described the submit button in working on the desktop but on ipad when the form is opened on web

What happens when you try to save the file locally on ipad and open it via Acrobat Reader Mobile app ? Please try to download the PDF form on the ipad and then open it with Acrobat Reader mobile app and check.

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded