Erorr Message Unable to Find Adobe PDF

[warriorceo76]

Hello,

I have Adobe XI Pro, and I used to be able to save as Adobe PDF from Excel on my old computer. However, I can no longer do so on my new system, and I receive an error message: "Unable to find 'Adobe PDF'." I am using Windows 11 (64-bit).

I have tried all available online solutions, but the issue persists. I do not want to use the "Save As" option—I specifically want to use the "Save as Adobe PDF" feature.

I would greatly appreciate any suggestions or solutions.

Thanks,
T

[try67]

Acrobat XI is an old and unsupported version, and is no longer compatible with any current OS version, so problems are to be expected. To increase the chances of it working properly make sure you have all updates installed (up to 11.0.23) and run it in Compatibility Mode with an earlier OS, like Windows 7.

Updates are available here:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.