Error 2148073513 When Attempting To Digitally Sign In Acrobat 11 Standard

Dont do any thing for that only do following steps

1)  right click on adobereader logo

2)  properties / compability / tik on run this programme on compability mode / select windows xp sp3 in option / apply /ok

try this its 100% work

Hello

I have the same problem  to sign with digital sign, Before one week I do this operation without problem.
When I try today to do the same  the Acrobat Reader DC (using Wind 7 x64)  i receive the masage :

I read all, which people before me write for them problems and solution - but the problem is still stay

please help

Hi everyone facing the issue with signing,

With the Reader DC release 15.016.20039, we have deprecated use of SHA1 hash while signing. SHA256 has been the default hashing algorithm, but in the prior releases in case the CSP driver doesn’t support SHA256 or higher hashes Reader used to silently fallback to SHA1 hash while creating the signature. In this release, we have removed the silent fallback to SHA1 due to which this error pops up and subsequently signing fails.

Please let me know the driver of the e-token device your are using for signing.

Also, please check with the driver manufacturer for the updated driver that should resolve this error.

hello!

i have the same problem when i try to sign a document

windows cryptographic service provider reported an error

key does not exist

Error code: 2148073485

i use Acrobat Reader DC on Windows 10.

Entrust users may also wish to look at this dialog: "Debugging Error Code: 2148073513". Entrust ESP 9.2 + Entrust ESP Service Pack 1 solved the problem for me.

[Resolved for me] I encountered the same error just yesterday and I found this thread just now. Though Steve's troubleshooting guide did not work for me either, his explanation (and error message itself) gave me the idea that the problem is really not with acrobat. This solution may not work for all as you'll really need a Smart Card/Active key or any device that contains a copy of your certificate for it to work. So here's what I did:

• Insert Smart Card/Active Key;
• Go to Control Panel > Manage file encryption certificates;
• Click Next on the Wizard;
• Tick "Use this Certificate" (If grayed out, the "Select Certificate" Option should still be clickable. Use that);
• This should take you to your Smart Card/Active Key. Login as Necessary;
• Click Next when your Certificate is Loaded;
• When you get to the "Update your previously encrypted files" window, check "All Logical Drivers" and make sure you also update encrypted files to be safe;
• Once you click Next, Windows will update your certificates.
• After completion, launch Adobe and sign away

Hope this works for you guys as well, Good Luck! :-)

PS - so happy this worked, I just had to take the time to register for an account and post this here. lol

PPS - I also did the regedit and did not went back to my original settings when I did my TS. Not sure if still relevant.

We are currently experiencing the same issue.

Windows 7 SP1 up-to-date (32 and 64 bits) / Adobe Acrobat PRO XI (11.0.09)

Windows XP compatibility mode doesn't fix the problem.

We can digitally sign Microsoft Word documents without trouble but not with Acrobat Pro 11.

We have the issue on all computers using Acrobat Pro 11.

Is there a fix to apply ?

Thanks.

Herve.

We are currently experiencing the same issue.
The issue occurs in Windows 7 in both Adobe Acrobat XI and Adobe Reader XI, neither in Adobe Acrobat X (and previous) nor Adobe Reader X (and previous).
I found out that signing works in both Adobe XI when it is run in Windows 7 under Windows XP compatibility mode.
So I guess the issue is in the Adobe product.

Hi Josh,

Just out of curiosity, is there any other software involved here besides Acrobat 11 and Windows 7? That is, is there a smart card in use or some kind of third party signature handler, or is it just Acrobat using a digital ID in  either a file or maybe loaded into Windows?

Thanks,

Steve