Error Code: 10000

[jehoshaphat_hezekiah_3715]

Hi! Cannot sign-in in Adobe Acrobat due to this error message. Need to use "Pro" features, hence, the need to sign-in.

Thank you!

[Karl Heinz Kremer]

The error message suggests that there is a problem with our internet connection. Are other applications that use the internet working correctly? Are you behind a firewall that might be blocking certain connections? The link on the error message should give you more information and should give you access to a way to activate Acrobat offline. 

[jehoshaphat_hezekiah_3715]

Hi Karl,

Yes, I do have an internet connection, and other applications are working properly. The link in the error message redirects me to troubleshooting guides, but it doesn’t provide any details regarding error 10000.

Thanks!