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Charles2794039998rd
Participant
January 14, 2023
Question

Error - Enabled extended features in Adobe Acrobat

  • January 14, 2023
  • 3 replies
  • 1011 views

When opening the same file on two computers with the same version of Adobe Acrobat, one computer running Windows 11 opens the file with no issues, but another computer running Windows 10 displays the attached message.

On the Windows 10 computer, the form cannot be filled in, while the same file can be filled in on the Windows 11 desktop.  I attached the message and the Acrobat version screenshot.

I am grateful for any help.

 

Charles

This topic has been closed for replies.

3 replies

C
Charles2794039998rdAuthor
Participant
January 18, 2023

Hi

Thank you for the replies.  I had to uninstall Reader, reboot, remove all registry entries, remove all remaining folders related to Reader and then reinstall Adobe Acrobat Reader 64 bit.  That fixed the problem.

Charles

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
January 17, 2023

Don't enable extended features !

This feature has been deprecated since the release of Acrobat Reader XI (11) in 2012.

Acrobat Reader XI and Acrobat Reader DC no longer need the form to be "Reader Extended" to be able to save it after completion by the end user.

Acrobate du PDF, InDesigner et Photoshopographe
Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
January 16, 2023

Hi Charles2794039998rd,

 

Thank you for reaching out.

 

Please share the file with us so we can replicate the behavior.

Did you check if the issue occurs with a particular file?

Share the steps you take to fill the form that results in the error message.

 

Thanks,

Meenakshi

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