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A
Anonymous
February 28, 2016
Answered

%%[ Error: invalidfont; OffendingCommand: xshow

  • February 28, 2016
  • 7 replies
  • 153012 views

When printing to the PDF driver this error happens and the print is not completed. 

%%[ ProductName: Distiller ]%%

XB9A2A82D not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:

[85 94 94 39 93 47 63 46 86 47 39 0]

(           

  )

0.0

[]

10.0

1

1

1.0

false

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

How is the error fixed?

Thanks,

Carl

    Correct answer YatharthS

    Hi,


    Please check whether is there any update available for the software after going through "help > check for updates "

    Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.


    This error can be resolved by changing one of the Adobe PDF printer settings.

    • When you are in the print dialog, and you have selected the appropriate PDF printer, select "Properties."
    • In the dialog box, there should be a tab titled "Adobe PDF Settings," and it should look like the below image.

    • Un-check "Rely on system fonts only; do not use document fonts."

    Click OK,then quit & relaunch the application.

    Let me know if it works.


    Regards,

    Yatharth

    7 replies

    A
    Alejandra38028022yvy5
    New Participant
    September 12, 2024

    I just got the same error and this solution worked, in 2024 🙂

      S
      Shedenka
      New Participant
      February 13, 2024

      This worked for me, though the main difference is that restarting Word made the unchecked box change go away. So I did NOT restart Word after unchecking the "Rely on system fonts only; do not use document fonts." box, and I was able to FINALLY create a PDF ... #goodgrief 

      A
      Auston35376011uxrc
      New Participant
      February 10, 2024

      I had to remove the latest update as the invalid font TI30EmuKeys did allow my documents to print. I write materials for GED math students and this font is a necessary font.

      D
      danielb19644637
      New Participant
      September 12, 2023

      I am having the exact same problem. Nightmare scenario. Completely unable to create PDF's no matter which way round I do it. From Acrobat, from Word, Print, Export, my COM ADDIN is now gone too. Is it my computer that's the issue? I am starting to think so and am running a full system scan. Please help!!

        L
        lovesweet
        New Participant
        July 30, 2020

        This works! My problem is finally solved!

          A
          alancheng
          New Participant
          November 15, 2019

          It didn't work on win10 Edge browser.

          Y
          Community Manager
          YatharthSCommunity ManagerCorrect answer
          Community Manager
          February 28, 2016

          Hi,


          Please check whether is there any update available for the software after going through "help > check for updates "

          Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.


          This error can be resolved by changing one of the Adobe PDF printer settings.

          • When you are in the print dialog, and you have selected the appropriate PDF printer, select "Properties."
          • In the dialog box, there should be a tab titled "Adobe PDF Settings," and it should look like the below image.

          • Un-check "Rely on system fonts only; do not use document fonts."

          Click OK,then quit & relaunch the application.

          Let me know if it works.


          Regards,

          Yatharth

            J
            jim__2896
            New Participant
            January 7, 2025

            Fix is alive in 2025!  

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