error message: "The document could not be saved. Bytes not ready."

Forum|Forum|3 years ago
May 13, 2022
2 replies
9083 views

After adding a few highlights to text in a PDF, if I try to save the file I get the error message :

The document could not be saved. Bytes not ready.

I'm working on a MAC, with system v10.15.7 and more than enough (128GB) of RAM. Any ideas as to what is causing this and how to fix it would be appreciated.

This topic has been closed for replies.

J

Jennifer36426708hjfr

New Participant

This was in 2022. Do we have a solution yet? I just had the same error message. I have an incredibly important document that I don't want to lose or close without saving.

J

James3753100126oo

New Participant

Same here; this very much is amazing that there isn't a workaround yet. Adobe - help!

D

Dallas36799133msjf

New Participant

Same here. Has happened a few times over the last approximately 10 days. Prior to that, it had been working just fine.

Karl Heinz Kremer

Community Expert

I've never seen this error message. Which version of Acrobat are you running on your Mac? It is possible that your PDF file is corrupt, and unless you try to save a modified version of the file, that corruption does not manifest itself. One thing you can try is to load the file and then select File>Save As (this is different from a normal Save operation). Does that allow you to save the file? If not, then there is something wrong with the file.

J

John25811632vxr6

Participating Frequently

Very frequent error. Absolutely maddening. I have lost a lot of time & work on this. It starts with a failure to open files. No error message, just fail, which is arguably as unhelpful to Adobe as it is to me. Can only remedy by quitting Acrobat DC without saving the "not ready" file. Ver. 2022.002.20191 MacOS Big Sur 11.6.8 / MacBook Pro. "Bytes not ready." Ludicrous error message, almost silly.

Karl Heinz Kremer

Community Expert

You are right, the error message is not very helpful (unless the bytes really are not ready, but then the question is why could the software not wait a little longer until they were ready?). I will see if I can get somebody from Adobe to look at this. As I've said above, I've never experienced this error, and therefore don't know what is causing it, and what one could to to prevent this.

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