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J
Jordan22630210w9jd
New Participant
January 13, 2022
Question

Error Message when converting PDF to JPF/PNG. Zip File corrupted

  • January 13, 2022
  • 1 reply
  • 3436 views

I found a solution on Adobe but as a student and home user it didn't make quite make sense. 

I have over 100 pdf I need to convert to JPG and no way to do it with Adobe. 

Urgently need help. If someone can tell me how to change my file names as per the adobe page suggested I would gladly give it a go. 

I have already searched and found below but I am not a coder or expert with administration of files. 

 

https://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

Error: the document is damaged and cannot be repaired. Adobe Reader could not open because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

This topic has been closed for replies.

1 reply

gary_sc
gary_sc
Adobe Expert
January 13, 2022

Hi Jordan,

 

First off, if you are using Acrobat Reader, you cannot convert a PDF to a JPG. So you are stopped immediately at that point.

 

2nd, if you did have either Acrobat Standard or Acrobat Pro, why would you do this? I'm asking because I am curious as to why. Often, when you save (say) flyers, you completely lose the original resolution of the PDF so if the receiver of the JPG wishes to zoom into the document, they can't because it'll be a blurry mess. In addition, when you convert a flyer into a JPG, you then have to deal with JPG degradation, little dirty regions around dark objects next to light objects. Plus, the size of a JPG flyer is typically much larger than the original PDF.

 

So with all of these negatives, why do you wish to do this conversion? What am I missing?

J
Jordan22630210w9jdAuthor
New Participant
January 13, 2022

Hello

I need (jpg,png,jpeg) to upload documents that were scanned onto sons device. 

It will not accept pdf file name

I am exporting pdf to either jpg or png. (personal preference, I like png) 

last month it opened and allowed me to change from adobe pdf to a png file. 

since I updated and paid my subscription it has ceased allowing me and sends me the above warning. 

 

I can't reupload these pages. at the moment I am exporting using adobe and then uploading to an online product to extract the file and then I download it as a png which is not zipped. I can then upload to Canva. 

very messy. 

gary_sc
gary_sc
Adobe Expert
January 13, 2022

OK, that makes sense. Thanks for satisfying my curiosity.

 

You do not mention what your son's device is but if it's a conventional scanner, just about any scanner I've ever seen provides options for the output. Typically you see PDF, TIF, JPG, and PNG as options. Have you looked through the preferences and/or Save options?

 

If you've paid for an Acrobat subscription, and you're not getting access to things you've paid for, I'd contact https://helpx.adobe.com/manage-account.html and see if they can help you on that. 

 

There's not likely anyone in these forums who can help you as we do not work for Adobe but rather are just long time users trying to help folks. 

 

Good luck!

 

p.s., piece of trivia: the fewer the colors, the better PNG files are for saving documents: they will be smaller than JPG and since the PNG format is not lossy, you will not have any JPG degradation. So yes, PNG files are better for this than JPG>

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