Every other page prints garbled images with lines vertically on the image

Forum|Forum|7 years ago
March 1, 2018
4 replies
23364 views

Every time I print multiple pages with HP M402n the pages (every other) are printed with garbled text and images.
Almost like its printing backwards.

Correct answer patrickd9581306

I went to Finishing tab in printer properties. I disabled the print on both sides.

L

lotus-paul

Participant

Same here with an HP 479

Meenakshi Negi

Community Manager

Hi lotus-paul,

Thank you for reaching out.

Please provide more information about your issue. Did the issue occur with a particular document or any PDF you print?

Try the troubleshooting steps suggested in the following help document: https://adobe.ly/3Yocm94.

Ensure that the printer drivers are updated.

If the issue still occurs, check if you can print using another application. Share the machine's Acrobat and OS version numbers.

Let us know how it goes.

Thanks,

Meenakshi

W

wpcfitz

Participant

Bless your heart!!! I've been experiencing this same issue, not everytime, but a lot. So far, so good. Thanks for the tip. I've tried several times to look for a solution. Stumbled across your solution this moring.

P

patrickd9581306Author

Inspiring

Is there a way to disable the setting "Print on both sides of paper" ? That seems to be why every other page is printing backwards and inverted.

I uncheck it but the next time I go into the print job it has it checked.

P

patrickd9581306AuthorCorrect answer

Inspiring

I went to Finishing tab in printer properties. I disabled the print on both sides.

P

patrickd9581306Author

Inspiring

This fixed it

Abambo

Community Expert

Hi Patrick,

Please answer a few questions to put us in the right mood:

What is your OS and version? What is your Acrobat version?

Please post also pictures of the printed pages.

Does this happen only with specific PDF files or also with standard PDF files (eg. PDF files that you grappled from the Adobe site and that are known to be good)?

As a workaround you could try to use "print as image" (Advanced tab of the print dialogue). Does that work?

ABAMBO | Hard- and Software Engineer | Photographer