“Exception processing message 0xc0000139 unexpected parameters” (QuickBooks) [2021]

Some of our users have encountered an issue with Adobe Acrobat in regards to copying text. When a user logs into a QuickBooks company file, they are unable to copy text. They received the following error: " Windows Entry Point Not Found. Exception Processing Message 0xc0000139 - Unexpected parameter."

When out of the QB file, Acrobat works without issue. Already tried the QuickBooks Tool Hub (print/pdf and fix my program). Have also tried uninstalling Adobe and swapping the pc entirely.

Are there any know shared dependencies that QuickBooks and Adobe Acrobat share?

Just in case this might help someone else with this issue.  At least for me, it was in fact Quickbooks.   More importantly I discovered that is was a setting specific to a user profile.   I only discovered this because it would work for me using my login on another users computer that it was not working on.  Once they logged into QuickBooks using their login, it would break again.   OK, Long story endless:   Here is the fix that worked for us.

In QuickBooks, go to:

1. Edit

2. Preferences

3. Reports & Graphs

4. Make sure the bubble for Refresh Automatically is Checked

Next

1.  Edit

2. Preferences

3. Search

4. Uncheck Show search field in the icon bar 

If this fix works for you, like it did for me, try your Adobe again...

Good Luck!

Mikel

I can confirm that running the quickbooks print and pdf repair tool worked best to fix this issue. 

I am posting my agreement that if this only occurs while using QuickBooks Desktop, use the Quickbooks Print and PDF Repair Tool repair for PDF under Program Problems. It worked for me, too. The error is related to a missing/bad DLL file that QuickBooks uses, and when Adobe is intergrated into QuickBoosk, it still tries to use the DLL even though it is missing/bad. The Repair Tool fixes/ignores the request. The actual Adobe compatibility error for 0xc0000139 is "The procedure entry point ?GetValue@DictionaryEntry@ACE@@QEAA?AV?$TString@DV?$TStringAllocator@D@Util@@@Util@@XZ could not be located in the dynamic link library C:\Program Files\Intuit\QuickBooks2023\TSheets.Engine.dll." Hope this helps Adobe with a fix. Not sure if/how QuickBooks/Windows can fix it.

Closing QB desktop remedied the issue immediatley.  Running Windows 10.  No reboot required.

I also have had this problem  Its shows up when I use the short cut keys in Acobat. Only Acrobat and not all the time. what do you think is my issue?

Recently (11/19/2022) I uninstalled Quickbooks Accountants version and installed Quickbooks Enterprise on a new Microsoft Surface Pro 9 running Windows 11 and this (or a very similar) problem surfaced immediately within Quickbooks NOT Adobe.  I was previously running Windows 11 on a Surface Pro 7, Quickbooks and Adobe Pro without issue, as other posts have indicated, for more than a decade.  Quickbooks support was unable to solve the matter after many hours on the phone.  An internet search, deep, deep, internet search, revealed it is neither a Quickbooks nor an Adobe issue, rather a Windows issue.  Windows, as a default, did not have a this checkbox checked which allows the XPS document writer as a printer to choose.  In order for Quickbooks to generate a pdf of any sort it MUST have access to the XPS document writer.  When I simply navigated to the control panel, selected the option on the left to turn windows features on or off, and selected the XPS document writer, the problem disappeared.  Until today!!

Hello,

I have been having this problem for almost a year and I haven't been able to find a solution. Sometimes, the problem fixes itself overnight only for it to happen again during the day at some point. I have Windows 11 running and Quickbooks Enterprise V22. If I want to print a PDF file, I have to do it manually without using the CTRL key as a shortcut. When I do, I get the Exception processing message 0xc0000139 unexpected parameters error. I have tried every fix in the forums, I have contacted Quickbooks/Intuit which said this is an Adobe problem. I am at my wits end. I thought maybe getting the paid subscription would help but it did't. I currently have the trial version of Acrobat DC Pro running but will not pay for the full version if I keep getting this error message. This is horrible! I need to be able ot use my shortcut keys and I need to be able to have QB open since this is the program I constantly use. It doesn't make sense for me to log off/on  QB since I need to use it ALL THE TIME. PLEASE HELP! 

So i figured i would post my fix for this, because i had tried everything in this thread and nothing worked.  This will only work for people that are getting this error message while using Quickbooks desktop.  I believe QB is the problem.  Anyways,

follow this link and get QB tool hub and use the Print and PDF Repair tool.  IT WORKS!!!! 

Quickbooks Print and PDF Repair Tool 

There are several other posts about this problem. The one that worked for me and my Windows 10 is closing Quickbooks. Much easier than reinstalling.