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M
MR. ADEIL5FED
Participant
August 25, 2020
Question

fill & sign button on top menu is not working

  • August 25, 2020
  • 1 reply
  • 264 views

Hello,

 

we purchased installed version from Adobe acrobat DC 

 

we have installed it and when we click on fill & sign button is not working 

 

again, it is installed version not cloud & creative version 

 

 

the security digital signatures is working but it is very difficult to resize or remove 

 

 

 

please support 

 

Thanks,

Adeil

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
September 3, 2020

Hi Adeil,

 

sorry for not being able to reply to your issue on time. As indicated above, this Fill & Sign tool availble at the menu-bar, does this not respond on clicking or it doesn't let you add your signature?

 

Try a couple of things to make this work:

1- First restart your computer. At times a simple restart solves complicated issues

2-Open a PDF file>Fill & Sign>Sign does it response?

3- Open Acrobat DC>help>run "Repair installation" (Windows only)

3- Still no luck? Seems the installation has some issues. So, use this cleaner tool to remove the application: http://labs.adobe.com/downloads/acrobatcleaner.html  and reinstall it.

 

Let us know the result.

 

Thanks,

Akanchha

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