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Fillable field not allowing me to type

New Here ,
Apr 18, 2024 Apr 18, 2024

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Ashly25222095b6uc_0-1713449617494.png

As the picture indicates, this is a fillable form I have downloaded to fill out, and the text tool is greyed out, so I am unable to type in any fillable field.  Just to test that out I have opened multiple forms that I was previously able to just start typing in without issue, and I can no longer do that.  Does anyone know how to fix this? I have uninstalled the app and re-installed, but it is still doing this which leads me to believe it was apart of a recent update for Adobe Acrobat Pro

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correct answers 1 Correct answer

Adobe Employee , May 02, 2024 May 02, 2024

Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your understanding

 

~Amal

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New Here ,
Apr 19, 2024 Apr 19, 2024

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Yes, please get this issue resolved as it is basically stopping my ability to finish work projects. 

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
May 02, 2024 May 02, 2024

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Everything is in working order now, thank you!

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