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Lauren34832205giey
New Participant
January 16, 2024
Question

Font Color Changes when Converting Word to PDF

  • January 16, 2024
  • 3 replies
  • 7907 views

I'm running Windows 11 home and continuous reader 2023.006.20380 64 bit.

 

When I try to save my word doc as a PDF via File, Save As the PDF doesn't open automatically anymore - why??

 

When I do open the PDF the font color changes from white to black on some of the letters. This just started today out of the blue. I have the same problem on a laptop running windows 10.

 

I've uninstalled adobe and reinstalled. Rebooted laptop. Checked COM addin and adobe is not there. Please help. Thank you!

    3 replies

    JR Boulay
    JR Boulay
    Community Expert
    January 17, 2024

    [MOVED TO THE ACROBAT READER DISCUSSIONS]

    Acrobate du PDF, InDesigner et Photoshopographe
    T
    Adobe Employee
    Tanvi Rastogi
    Adobe Employee
    January 17, 2024

    Hi 

    Please reach out to Microsoft for the font color issue as File > Save as > PDF is a Microsoft functionality. In case you are using Acrobat Pro, you can convert to PDF using the Acrobat addin.

    Thanks

    Tanvi

    R
    Richard27241325z5vl
    New Participant
    April 1, 2025

    I have the same problem, and the Acrobat addin didn't fix the issue.

     

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 18, 2025

    Hi @Richard27241325z5vl,

     

    Hope you are doing well. Sorry for the trouble with creating PDFs.

     

    If you experience the issue with the Acrobat Plug-in, would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat you are using (go to Menu > Help > About Acrobat);

    2. The original Word document, and the PDF file that you created.

     

    More info on how to avoid color shift when creating PDFs can be found here: https://adobe.ly/4j6jwGE.

     

    Look forward to hearing from you.


    Regards,
    Souvik.

    J
    Jayne34832263y0o8
    New Participant
    January 16, 2024

    I have the same problem with MS Publisher. Very annoying.  The colors of the text automatically go to black. I tried using RGB, CMYK, and Pantone. Didn't make a difference.

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