Force Acrobat to always default to Fit print setting

Forum|Forum|6 years ago
May 14, 2019
2 replies
3312 views

A customer recently upgraded to a new Windows 10 computer, on which we installed her copy of Acrobat DC. She immediately saw a problem with printing - Acrobat would default the print view to Custom Scale, which was smaller than the document she wanted to print. She would have to manually select Fit on each print job. I found a registry setting that would force the default setting to Fit. This works fine except for one problem. Occasionally she'll come across a document that needs a different print setting, so she'll select something other than Fit. When she does this, Acrobat seems to remember that manually selected setting and keep it for the next document she opens, rather than defaulting back to Fit. Is there any way to force Acrobat to always revert to the Fit print setting, even if she changes it for an individual document?

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A

Anonymous

What registry setting did you change to force the default setting to Fit?

Abambo

Community Expert

cmalmstrom wrote
(...) Occasionally she'll come across a document that needs a different print setting, so she'll select something other than Fit. When she does this, Acrobat seems to remember that manually selected setting and keep it for the next document she opens, (...)

That's the way Acrobat works. Indeed, you should not need to use that registry hack. Acrobat remembers some of it's settings (like fit) from the previous job. Some other settings are remembered only as long as Acrobat is not restarted...

ABAMBO | Hard- and Software Engineer | Photographer

cmalmstromAuthor

Participant

Hey Abambo, we did need to use the hack because every time she went to print a document it would be set to Custom Scale 100%, and she would need to manually select Fit. We added the registry hack to address that, and it seems to work fine except in the instance of her manually changing the print mode. I had her demonstrate it for me today - she opened a document and printed page 1, it defaulted to Fit, she changed the scale to Custom 50%, then printed page 1. When she went to print page 2, the setting was still Custom 50% - that seemed normal to me since the same document was still open, so I closed the Acrobat and opened a new document. This new document was still set to print Custom 50%, and that does seem odd. Acrobat remembered her last selected print setting, instead of defaulting to the one set in the registry. When I printed that second document as Fit, then closed it and re-opened the first document, the print setting remained at Fit. So I think this clearly shows that Acrobat remembers the last print setting even after a restart of the program, despite what the default is set to. What I'd like to know is whether there is a way to force Acrobat to always revert to the default setting every time a document is opened.

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