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WowAdobeCool
Participating Frequently
January 22, 2019
Answered

Form Fields Showing and Printing Duplicate (Ghosted, Doubled)

  • January 22, 2019
  • 6 replies
  • 19976 views

Someone at our organization created a PDF with fillable form to send out. Some of them come back normal, but some come back showing the text entered in the fields duplicated or ghosted. I checked the original and there are no duplicated fields.

On my own computer, they look normal in Acrobat Reader, but when I print them all of the fields text is doubled, impossible to read.

The user can manually delete the text if they highlight and click delete.

Correct answer try67

That's a clear indication that it was indeed filled in using something like Apple Preview (which is known to corrupt PDF forms in this way), Microsoft Reader, or something similar, like a browser PDF plugin...

6 replies

New Participant
September 3, 2025

CORRECT ANSWER:  Adobe should get off its high horse and create a platform that works for all users, whether they have acrobat or not.  Kind of a useless platform/software if it can't let people use or view docs without problems unless they have thier proprotary tech installed...  Also, Apple i to blame here for the exact same reasons.

CORRECT SOLUTION:  Use Google products.

New Participant
September 25, 2025

Agreed, I have this issue as well but only when the filled in form is printed from Adobe, if it is printed from any other PDF viewer it comes out fine. 

Crazy because the form was created with Adobe in the first place!

How can all the competitors figure this out but not Adobe? 

Participating Frequently
January 13, 2025

I have this trouble occasionally when someone emails me a form they've completed.  It's a form that I created, and I *KNOW* for a fact that the original form does not have duplicated fields or fields with identical names as I'm very careful when creating fillable forms not to do either of those things.  I've found that, if I go through and delete the text in every field that has doubling/shadow duplication, save the file, then save it again as an optimized PDF with form fields flattened (which I need to do before uploading it for signatures anyway), the form displays and prints as one would expect it to, without the doubled ghost text.  However, if you save it as an optimized document with flattened fields *before* deleting the text, it will display both sets of text (making it unreadable).  In fact, this is how I usually find out that this issue exists.  I suspect that in these cases, the form is being filled out in some third party application that is somehow breaking the form by duplicating every field that is typed into.  The latest one I received shows the PDF Producer as "iOS Version 17.6.1 (Build 21G93) Quartz PDFContext" so I'm assuming this person filled it out on their iPhone or iPad or similar Apple product.  I've attached a screenshot of the most recent instance of this (the red blockouts are where the student's name, phone number, and email address are).  Interestingly, the signature field is the only field which doesn't show this weird duplication.

New Participant
March 15, 2024

I know this issue has been discussed here and other forums - specifially, iOS user signing and the result is ghosted images and no way to adjust the forms or even export without it still showing the duplicated / ghosted images. The solution is rightfully: hope users avoid the Quartz / iOS Preview / etc. However, if that's not an option: I had some gritty success viewing the file full screen (after adjsuting font size, etc. - things that might give interfact stuff like a plus sign) and then screen capturing it. Bigger / higher resultion screen the better. In my case, I was working with a lease and it's still tough. But we have enough now to print and proceed! 

Inspiring
January 22, 2019

Also, if you have Acrobat, you can try exporting the form data to a data file (FDF) and importing it into a blank form.

WowAdobeCool
Participating Frequently
January 22, 2019

I tried this and the form data indeed imports back into the blank form without any duplicates.

I'll pass this along as a workaround for the users for now.

try67
try67Correct answer
Community Expert
January 22, 2019

That's a clear indication that it was indeed filled in using something like Apple Preview (which is known to corrupt PDF forms in this way), Microsoft Reader, or something similar, like a browser PDF plugin...

Inspiring
January 22, 2019

See if you can find out what software they used to fill-in and save the form. My guess is it's not Adobe Reader or Acrobat.

WowAdobeCool
Participating Frequently
January 22, 2019

I'm starting to think this is the problem. I'll try to find out but it's difficult. The form is sent out to thousands of people and just randomly come back like this.

The people filling out the forms know nothing about computers, they are not employees, and probably have no idea which program they used to fill it. I'm expecting 100% of them to say "I have no idea, just opened it and sent it back filled out."

Inspiring
January 22, 2019

You might be able to tell by seeing what Acrobat shows in the following when you open one of the problematic forms:

File > Properties > Description (tab) > Advanced > PDF Producer

See if it's different than the original blank form.

WowAdobeCool
Participating Frequently
January 22, 2019

A new discovery. When I click on the field to fill it, I can see the duplicate text pop up.

After I change or delete the content of the field, the duplicate text does not change. It disappears when I click outside of the field, but when I print the PDF it shows both the text I entered in the field and the old duplicated text.

try67
Community Expert
January 22, 2019

You do have multiple overlapping fields, then.

WowAdobeCool
Participating Frequently
January 22, 2019

Nope. If I delete the field entirely, the duplicate text disappears. Wish I could upload the form to prove it, but the document contains sensitive data and there is no way to delete it without deleting the entire field.