Full text catalog indexing is not working

Hi,

Please refer to the following help link:

https://helpx.adobe.com/acrobat/using/creating-pdf-indexes.html

And here:

https://community.adobe.com/t5/Acrobat/Indexing-PDFs/td-p/9222958

Look in the answer provided by Jane-E in the thread above

Assuming that the index you've created was working before and, that this is the first time that this problem has manifested, here are a few ideas that I can think of:

1) Consider creating a new index definition catalogue of a full-text index search for just the  PDF documents you are extracting information from.

2) OR, redefine the document collections in a local directory (ensuring that all the documents you want to search exist in a single directory of the local hard drive of the computer you are using when the index search is performed on those given  files

3) OR, verify that those files ( or some of the files) that you are working on are not opened by another user, if, let's say,  shared among different users over a network or cloud service  when you are trying to perform the index search).

4) Create a new index catalogue  but this time  paying close attention to what exactly you want to be searched for under "Index Description" ---> "Options" ("Do not include numbers", "Add IDs to Adobe PDF v1.0 files", "Do Not warn for changed documents when searching")

Also, redefining the list of "Custom Properties to be indexed, "XMP fields to be indexed" and "Structure Tags"

5) And if you are running Windows operating system, ensure that when you add entries to "include these directories" and "include these subdirectories" , that you have instructed the operating system to  also index those directories for faster searches.

My main question is, if the error that you are getting could also be related to documents that are locked with security, for example, OR, has been flattened or tampered with in anyway that have altered the original file structure of the file(s) that are identified as giving the errors

Hello,

You've mentioned "extracting"; Do you mean that you are trying to perform a search for specific words to be able to extract redacted comments from a PDF document?