Skip to main content
Participant
September 22, 2023
Answered

got an updated operating system and the tools I designed for e-signatures and dates is gone.

  • September 22, 2023
  • 2 replies
  • 962 views

I do not want to directly email an offer letter to a candidate via Adobe because I need to attach additional forms. I do not want to bombard someone with multiple emails.

I used to simply drag and drop a signature box and date box onto my letter in Adobe. Then attach that document with others in one email.

Now, that seems to be gone. And the only option is to email the offer for a signature directly from the software.

How do I get my tools back and/or fix this? Some things do not need fixing.

This topic has been closed for replies.
Correct answer Thom Parker

Convert back to the previous Acrobat UI.

 

 

2 replies

Thom Parker
Community Expert
Thom ParkerCommunity ExpertCorrect answer
Community Expert
September 25, 2023

Convert back to the previous Acrobat UI.

 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
Rich5EF3Author
Participant
October 11, 2023

Wonderful, I will it! I've never seen that option. Thank you for your clear and helpful response. 

Abambo
Community Expert
Community Expert
September 24, 2023

An OS update does not impact the Acrobat functionality.

 

Please give versions for OS and Acrobat.

 

Please post a screenshot of the problem (you can use test files and do not share private data). Are you using the new or the classic interface in Acrobat?

ABAMBO | Hard- and Software Engineer | Photographer
Rich5EF3Author
Participant
October 11, 2023

That'a a rude response. A screenshot should not be necessary. This is pretty simple. I want to create a PDF that requires a signature without having to immediately email it to the recipient. Right now, with the NEW ADOBE VERSION, it seems like it forces one to email it without having the option to compose my own Outlook email, attach other documents, and then send when I am ready.

Can you help or not? If not, please don’t respond again.  

Abambo
Community Expert
Community Expert
October 12, 2023

The response is accurate to what you gave as a problem description. It is not rude to say "please".

 

I will try to avoid you in the future.

ABAMBO | Hard- and Software Engineer | Photographer