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J
jatzn90326784
Participant
January 11, 2019
Question

gotham light font pdf issue

  • January 11, 2019
  • 2 replies
  • 3033 views

When a word document with the front Gotham light is converted to a pdf, I am unable to select any of the text in the PDF (copy & paste) - it seems that the text may have converted into an image and created the PDF?

This topic has been closed for replies.

2 replies

J
jatzn90326784Author
Participant
January 22, 2019

Hi Meenakshi,

The issue is:

1) I create a word document and type something using the GOTHAM LIGHT font.

2) I save the document as a PDF file type.

3) I open the PDF file and the text is changed to an image format so i cannot copy the text from the PDF file.

When i use any other font on word and save the file as a pdf, i am able to copy the text from the pdf document.

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    January 16, 2019

    Hi Jatzn,

    Sorry for the delay in response.

    Please let us know how exactly you have created the PDF from the Word document.

    It would be helpful if you can share the exact workflow you do to create PDF.

    As you have mentioned above, you are using the Gotham Light font in the Word document.

    Did you embed the font in the document?

    Would it be possible to share any sample document with us?

    To share the document, please refer to the steps provided here How to share a file using Adobe Document Cloud

    Please let us know if you are using the Adobe Acrobat Reader DC or Acrobat DC.

    Share the version of the application. Identify the product and its version for Acrobat and Reader DC

    We would be waiting for your response.

    Let us know if you need any help.

    Regards,

    Meenakshi

    J
    jatzn90326784Author
    Participant
    January 30, 2019

    Hi Meenakshi,

    The issue is:

    1) I create a word document and type something using the GOTHAM LIGHT font.

    2) I save the document as a PDF file type.

    3) I open the PDF file and the text is changed to an image format so i cannot copy the text from the PDF file.

    When i use any other font on word and save the file as a pdf, i am able to copy the text from the pdf document.

    Dov Isaacs
    Dov Isaacs
    Legend
    January 30, 2019

    You have been asked to identify the workflow you used to generate the PDF file from Word. You haven't done that!!!

    If you are actually using Word on Windows and simply saving as PDF via Microsoft's own PDF creation facility, the answer to you question is very simple. Microsoft's PDF creation is very buggy and has problems with certain types of fonts, especially OpenType CFF fonts (as opposed to TrueType and OpenType TrueType fonts), in which case it rasterizes text.

    If you have Adobe Acrobat installed as use the Save as Adobe PDF function or the Create Adobe PDF function from the ribbon, the font problems should not occur!

              - Dov

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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