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R
roberts6036934
Participant
October 27, 2018
Answered

How can I find my permissions password

  • October 27, 2018
  • 3 replies
  • 25600 views

Dear Sir I have version of Acrobat Pro DC but have mislaid my permissions password. Is it possible to find out what it was. If not can I purchase a new version and get a new permissions password.  Thanks you,  Robert F Salamonsen

    Correct answer Test Screen Name

    The permissions password is part of a PDF file. It isn’t part of your Acrobat or of your system.  No Adobe software will help you if you lose it, or never has it (someone else’s file).

    3 replies

    T
    Test Screen Name
    Legend
    April 30, 2019

    The permission password was chosen when the files were made.

    I
    Iurii274933413s0j
    Participant
    January 31, 2023

    It's not. After I create a document and sign it never has it asked me to set a password. When I need to make changes - it won't let me until I enter a password that I didn't set for my document. 

      L
      Lynne23103325qgmb
      Participant
      June 14, 2023

      Did you find an answer to this as I am having the same issue

        ana paulam
        ana paulam
        Participant
        April 30, 2019

        I just downloaded the Pro version. There was nothing about a permission password and now I can´t open any files. Where can I find this password, please?

        gary_sc
        Community Expert
        gary_scCommunity Expert
        Community Expert
        April 30, 2019

        Hi Ana,

        I think you might be confusing two different things: a password is something that is associated with a document. You need the password to open that individual file (the same password can be attached to multiple files depending on the whim of the PDF creator).

        If you downloaded a new copy of Acrobat (or about any software for that matter), you need a serial number to access the application's functionality. Adobe software is now a bit unique in that you purchase a release from the Adobe Creative Cloud application that will let you open specific application(s).

        Lastly, there is no software available that will automatically let you open all password protected documents.

        Does any of that help you?

        E
        Eddie25379341sddx
        Participant
        July 25, 2022

        Hi, where is this serial number? I wasn't given any permissions password. Thank you!

          T
          Test Screen NameCorrect answer
          Legend
          October 27, 2018

          The permissions password is part of a PDF file. It isn’t part of your Acrobat or of your system.  No Adobe software will help you if you lose it, or never has it (someone else’s file).

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