How can Turn off the 'AI Assistant'?

[Edwin38637954oaar]

How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

[JTeam_Dad]

This is NOT the correct answer to turning off AI... The real answer I finally figured out is to just go to the hamburger menu and simply click on DISABLE NEW ACROBAT READER and click OK. That got rid of everything that was bugging me and returned to the regular reader.

[glen_0346]

If you follow Tariq's suggestion, nothing seems to change. The res AI Assistant button still appears at the bottom right corner,  hides when you scroll down, and reappears when you go back to the top of the page. It is marketing, trying to garner subscriptions to an AI service.

[JTeam_Dad]

Of course it doesn't... they are employees of Adobe and as such, they don't want to give true answers. They want you to keep being bugged to pay for their stupid AI product. The only true solution is to go to the hamburger menu (three horizontal stacked lines like a hamburger) and then check the option to Disable New Acrobat Reader! This is for PC users only. Have no idea how to find this option on Macs. Probably because they get royalties from Adobe to not be able to turn it off.

[Dave Creamer of IDEAS]

@JTeam_Dad How to disable on both Mac and Windows has been answered multiple times on this thread. (It has been asked/answered hundreds to times in the forum.) You are just repeating the info. 

@glen_0346 You are correct--the AI button is still there, even when you deactivate it. However, when you click on it, it will display an option to re-active the service. Otherwise, it won't work. 

I DO agree that the button should go away too, but I suspect Adobe wants to remind you that the feature is still available.

[JTeam_Dad]

IF it has been answered and it works, then why don't they get rid of all the false information and leave the actual answer and lock down the thread? I keep getting messages from people thanking me for finally giving them the information that they had been looking for and others that state that the information from Adobe doesn't work. As long as I keep getting positive responses and asked for help, I will provide help because it seems that others are being confused by all the wrong information out there and are still looking, asking, and thanking me for the correct information. As a support tech, it is in me to help people who ask for help and I provide the information that I know from personal experience will work.

[kashifzia]

Many thanks. Your reply was the best in the world and to the point. the only solution was "Disable New Acrobat Reader". Can you suggest how to view all navigation panes according to older versions or everything needs to be manually done now. Any free pdf converter you can also suggest?

[LJ_3237]

Do you have the free or paid version?

PC or Mac?

On a Mac: If you have the free version of Reader, then you can revert back to the previous version of it. Try going into the View menu and select from the drop down, "Disable new Acrobat". Adobe will automatically restart.
The AI thing that appears in the upper right corner of the screen should disappear after that.

[edie_9775]

Hi Tariq,

This only works while the app is open but reverts the next time you open Acrobat. Please find a way to allow users to permanently disable this burdensome feature. I don't want every anything that sends private information to a server. Not only that but the program runs very slowly and it's maddening to have to "x" out of unwanted options.

[galinm97802843]

STOP WITH THE AI!!!!!  We do not consent.  We don't want this.  Your instructions have zero accuracy.  OMFG!

[barry_8130]

What the Hell is a hamburger icon? 

[Meenakshi Negi]

Hi barry_8130,

Thank you for reaching out.

The three horizontal lines at the top left corner of the New Acrobat window are called the hamburger icon. The icon opens the menu options. Please check the screenshot below:

Let us know if you need any help.

Thanks,

Meenakshi

[LisaRanelle]

 I agree wholeheartedly! The AI assistant does absolutely nothing for editors. I have asked for it to search and replace, to find spelling errors, and to do other mechanical chores and it just slows things down and comes back with innane, irrelevant responses, whilst the pop-ups could drive Mother Teresa bonkers. 

Help!

[Clare23177575b2ie]

AI = Automated Idiots!

[Clare23177575b2ie]

I'm the first to have writeen don't want it/don't need it/want it gone... and I have now just reviewed all the comments and responsese.  My earlier additional comment re "AI =" seems to bode true in all respects here.

As reported earlier, accessiing preferences from the "hamburger" (and it had to be someone who survives on junk food that came up with that association to the tripple bars) and turning off the generative AI does ABSOLUTELY NOTHIING!

Yep I am yelling here. 

I hope I am long retired (and perhaps have left this earth) by the time the gneration who relies on AI is running the world.  It's scary enough as it is!

[rosemink78864499]

Clearly they are forcing this Generative AI on us becasue they want their programmes to learn from our hard work and then appropriate it and then sell it back to us. Disgusting! And it is annoying and unhelpful to boot. I don't want this forced upon me Adobe. I'm just trying to read a document and the moment and you have made this impossible.

[Your Improvements Suck]

Amen to that.  Adobe, just leave us alone with your "helping."

[jeremyw54803074]

AI Assistant is here. Great.

Now, how do we turn it off?

[Your Improvements Suck]

If it had any Intelligence at all, the first thing it would do is turn itself off.

[SixSigmaGuyG]

I sure do love the way you worded your question.  I feel the same way.  Why do they do this to us without our permission.  I'm having so much trouble using Adobe reader since the AI assistant was added.

[Paui37083130i9gv]

Hi, just some feedback if possible?  I don't want to turn off the AI assistant. I've had no cause to use it. 

What I do want it to move the annoying Ask AI Assistant "splash" that covers up the entire bottom of the page, so I cannot use a horizontal scroll bar. There's already an AI button at the top. Can you help or remove that feature? 

Apologies if this is the incorrect forum for posting it. There's apparently no help menu in Acrobat and the chatbot has no idea what I mean.

[Tariq Ahmad]

Thank you for reaching out and sharing your feedback, @Paui37083130i9gv.
You may click on the three dots on the right-hand side of this bar and choose Hide.

Let's know how it works at your end. 

 
~Tariq

[Paui37083130i9gv]

Hi Tariq, that does work - but it requires doing this on each document. For me, part of good UI is that something doesn't get in the way but is there if you need it. The current assistant location is akin to a "nag screen" and discourages me from using it. Hope any feedback will be considered by Adobe. 

[PravalJain]

If this is in the Acrobat desktop app, you can disable this by unchecking "Enable generate AI feature in Acrobat" as Tariq mentioned in the post marked as correct answer. Do you still see this bar, after unchecking this preference ? 

[gregg220608401jhd]

Prava: it seems like either you have not read posts here and/or tried out the Acrobat reader desktop app yourself. Disabling the "Unchecking the generative AI feature in Acrobat" feature in preferences has no affect on the AI Assistant button on the menu bar (top right) or the 'Ask AI Assistant' bar at the bottom of the screen when the program opens. The ONLY way to make this go away is to 'Disable New Acrobat Reader'.

[Tariq Ahmad]

Hello,

Sorry for the troubling experience. I understand how frustrating it can be especially when you don't need it in your workflow. We truly appreciate you bringing this to our attention and sharing your experiences.

Please know that we are fully committed to addressing issues like this and ensuring that the app functions smoothly for all users. Your feedback is invaluable in helping us improve, and we’re actively looking into this.

Thank you for your patience and understanding as we work to make things right.

~Tariq

CC: @Edwin38637954oaar @cindys160630 @gregg220608401jhd @Paui37083130i9gv