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Edwin38637954oaar
Participant
July 16, 2024
Answered

How can Turn off the 'AI Assistant'?

  • July 16, 2024
  • 33 replies
  • 108231 views

How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

    Correct answer Tariq Ahmad

    Hi all, 

     

    Your feedback matters—and we’ve listened.

     

    We understand that not everyone requires AI assistance in their workflow. Many of you shared concerns about intrusive prompts and lack of control, and we’ve taken action. 

    Now, Acrobat gives you complete control over AI features through Preferences. You decide what stays on and what turns off—no enforcement, no surprises — just flexibility. 

    For more information on preferences, please check this out: https://community.adobe.com/t5/acrobat-discussions/we-heard-you-full-control-over-ai-features-in-acrobat/td-p/15586524 

    Best regards,
    Tariq | Adobe Community Team

     

     

    33 replies

    Show previous replies
    L
    LisaRanelle
    Participant
    September 26, 2024

     I agree wholeheartedly! The AI assistant does absolutely nothing for editors. I have asked for it to search and replace, to find spelling errors, and to do other mechanical chores and it just slows things down and comes back with innane, irrelevant responses, whilst the pop-ups could drive Mother Teresa bonkers. 

     

    Help!

      C
      Clare23177575b2ie
      Participating Frequently
      October 11, 2024

      AI = Automated Idiots!

        B
        barry_8130
        Participant
        September 17, 2024

        What the Hell is a hamburger icon? 

          Meenakshi Negi
          Community Manager
          Meenakshi NegiCommunity Manager
          Community Manager
          September 17, 2024

          Hi barry_8130,

           

          Thank you for reaching out.

           

          The three horizontal lines at the top left corner of the New Acrobat window are called the hamburger icon. The icon opens the menu options. Please check the screenshot below:

           

           

          Let us know if you need any help.

           

          Thanks,

          Meenakshi

          T
          Community Manager
          Tariq AhmadCommunity Manager
          Community Manager
          August 15, 2024

          Hi @Edwin38637954oaar,

          You can follow the suggestions from this help page: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html  

          This can be done from the App Preferences:

          • Launch Acrobat.
          • Hamburger Icon(New Acrobat) or Edit > Preferences
          • Generative Ai
          • Uncheck - "Enable generate AI feature in Acrobat"
          • Click Ok. 
          • Re-launch Acrobat. 

           

          Let us know if you have further questions. 


          ~Tariq

           

            G
            glen_0346
            Participant
            June 29, 2025

            If you follow Tariq's suggestion, nothing seems to change. The res AI Assistant button still appears at the bottom right corner,  hides when you scroll down, and reappears when you go back to the top of the page. It is marketing, trying to garner subscriptions to an AI service.

            Dave Creamer of IDEAS
            Community Expert
            Dave Creamer of IDEASCommunity Expert
            Community Expert
            June 29, 2025

            Of course it doesn't... they are employees of Adobe and as such, they don't want to give true answers. They want you to keep being bugged to pay for their stupid AI product. The only true solution is to go to the hamburger menu (three horizontal stacked lines like a hamburger) and then check the option to Disable New Acrobat Reader! This is for PC users only. Have no idea how to find this option on Macs. Probably because they get royalties from Adobe to not be able to turn it off.


            @JTeam_Dad How to disable on both Mac and Windows has been answered multiple times on this thread. (It has been asked/answered hundreds to times in the forum.) You are just repeating the info. 

             

            @glen_0346 You are correct--the AI button is still there, even when you deactivate it. However, when you click on it, it will display an option to re-active the service. Otherwise, it won't work. 

            I DO agree that the button should go away too, but I suspect Adobe wants to remind you that the feature is still available.

             

            David Creamer: Community Expert (ACI and ACE 1995-2023)
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