Participant

Question

How do I delete all existing digital signatures in Adobe Acrobat?

Forum|Forum|13 years ago
September 15, 2012
4 replies
234971 views

There must be a way to do it. Can anyone assist? Thank you.

D

Dan5C77

Participant

Hi,

Did we ever figure out how to delete signatures so that we can make useful edits to PDF documents?

Surely this must be possible in 2021!

try67

Community Expert

You're not supposed to delete signatures from a file (unless you applied them). If you want to edit it ask the people who sent it to you to send a non-signed version.

A

ariverajr

Participant

Hello PattiP,

Please follow the path C:\Users\user name\AppData\Roaming\Adobe\Acrobat\DC\Security

This holds the file for all of the signature created Adobe DC.

You be able to delete each signature and they will not appear in the Sign As menu once removed.

I hope this helps. Good Luck

C

couple_maw

Participating Frequently

I am having this same problem with Acrobat XI Pro. I created a digital signature but cannot recall the password that I created for it. I guess I didn;t realize how difficult it would be (impossible!) to reset it.

I went so far as to uninstall Acrobat from my computer and reinstall via Creative Cloud but I still cannot reset or delete it.

Has anyone been successful in deleting the digital ID/signature from the new version of Acrobat Pro?

Thank you!

Steven_Madwin

Adobe Employee

Hi Couple_maw,

Are you on Windows or Mac?

Steve

Steven_Madwin

Adobe Employee

Good day.

I'm running into a similar situation as above. Quick background - I created a digital ID on my office professional's computer to demonstrate the process. Following the above thread, we went into Acrobat Reader and deleted all digital ID. Then to set up our OP's digital ID we went into Acrobat X Pro / Tools / Sign & Certify / More Sign & Certify / Security Settings

Clear

There are no entries in Roaming ID Accounts, Digital ID Files, Windows Digital IDs nor PKCS#11

We click Add ID (Security Setting Dialogue) Click the radio button for New ID, We've selected the PKCS#11, Fill in all the data in the Dialogue box (Name, organization email etc) and then click next.

Then next dialogue box has an entry for a file name that is filled in and only one password box shows up. We have used my password (when I originally set a digital ID on her computer), a new password, her password etc all no no avail.

The bottom line is that we can't create a new digital ID for our OP on her computer.

Hope you have a fix!

Hi rennels,

The bug was that the Add Digital ID dialog did not scale correctly on a laptop running a display resolution less than 1024x768, hence the second password edit field doesn't display correctly. Try running in a higher display resolution, or using a computer with a larger monitor.

Steve

Steven_Madwin

Adobe Employee

Hi Patti,

You can only delete a digital signature using Acrobat or Reader if you have access to the private key (digital ID) that was used to create the signature. Once upon a time anyone could delete a digital signature in Acrobat (other than a certifying signature), but that was deemed a security flaw and we limited deletion of a signature to only the person that created it in the first place.

Steve

P

PattiP2Author

Participant

Hi Steve,

Sorry to say, I have absolutely no idea at all!

P.

Steven_Madwin

Adobe Employee

Hi Patti.

You mean you have no idea what I'm talking about (a very common occurance), or you get what I was trying to say and have no idea if the digital ID used to create the signature is still available?

Steve

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