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charlesw4
Participant
September 11, 2018
Answered

How do I opt out of sharing my usage information with Adobe Acrobat?

  • September 11, 2018
  • 2 replies
  • 15849 views

How do I opt out of sharing my usage information with Adobe Acrobat?

During install it defaulted and was not an option to decline. However, it said, "you can opt out after the install by going to..."

    Correct answer Lucy5CED

    You didn't include the link. Why?


    Go to https://account.adobe.com/

    > 'Account and security' (tab at top)

    > 'Privacy and personal data'

     

    There should be some radio buttons that you can select 'on/off' to disable sharing your info. Posting this here as it took me a while to find too!

    2 replies

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    Deanna355065610acc
    Participant
    July 28, 2025

    That pathway worked, thanks! But is it ultimately meaningless because Adobe has already captured your data [in > faster than nano and back to your pre-conception] before your next keyboard stroke? I am genuinely curious about the reach, depth, and speed of data cannibalism.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 11, 2018

    Adobe Privacy Center

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    chilty20
    Participating Frequently
    June 15, 2020

    Hi kglad,

     

    When I activated some desktop software, I also saw this notification.

     

    It seems that some time between September 2018 and now, the path you hinted towards has fallen from being a dark pattern to being literally impossible to follow through on.

     

    4 clicks into the process, the link to account.adobe.com/privacy redirects me back to plain old account.adobe.com.

     

    If there's anywhere I should go, please let me know.

     

    Best,

    CJ H

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      defaultpybb57ijdrqx
      Participant
      May 10, 2022

      Hey Lucy5CED, I've never written on any of these sorts of things before..

      THANKYOU THANKYOU THANKYOU..

      It Was A Great Help That Link Helped Perfect...


      Trying this in May of 2022 - the steps above lead to a page that simply says there are no connected third party apps. Has anyone else had this issue? What is the new way to opt out? 

       

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