How do I stop my PDF files from printing twice?

[ericka1985]

Hello,

    Every time that I send a pdf file to the printer, Adobe Acrobat Reader sends duplicates. I have to hurry and open the printer, and cancel the duplicate print job before it prints. Otherwise, it will print twice and waste my labels and ink that I pay for. This is a problem because that means i can only print one document at a time. I have a home business which requires me to print a variety of labels in one sitting. What is causing Adobe Acrobat Reader to send duplicates to the printer? And how do I fix it? Thanks in advance for your help.

[Maryanncampos2016]

Has anyone been able to assist with this question??? I have recently started having tis issue. I have tried to reset printer to default but an still having no luck when printing files from adobe. I still get two copies of everything every time even though the print count is set to 1.

[try67]

What's the exact version number of the application? What's your OS version? What's your printer model and driver version? Does it happen with all files, or just some?

[rdlp]

I have been experiencing this same issue for about a week and it's incredibly annoying (as I run a small printing business).

In the process of formulating a reply to the above post I tested printing from another application and discovered I have the same issue.  My feeling therefore is that this is an issue with an update to Windows 7 (I am using Professional), that is unless Adobe takes over handling print jobs for the whole system......?

[JR Boulay]

[reply edited out by mod - please be civil]

[rdlp]

Well, thanks for your valuable input. So you have now described me as untrustworthy - can you please explain the basis for this character determination? 

I have a workstation which worked perfectly fine until this problem occurred. In fact in all other areas it still does, so why would I need to change this particular machine? Other than to comply with your personal set of morals that I seem to have insulted. 

[swapnilsrivastava]

Hi Ericka,

Thanks for reporting the issue here.

Can you share some information regarding the issue and the system configuration :

• OS version (WIN.MAC and version)
• Adobe Acrobat Reader's version isntalled
• Printer name
• Printer driver installed
• Is the issue reproducible for all file(s) or a set of file(s) only
• Is it possible to share the file with us, if the issue seems to be reproducible on only a set of file(s)

Please do let us know, if anything else is required from our end.

Regards,

Swapnil Srivastava

[Susan98A5]

I have been experiencing the same issue.  Print copy is set to 1 but it prints out 2 sets.  This is starting to cost me money as I am using HP Instant Ink & I am charged based on pages printed. 

I am using Adobe Acrobat Pro DC, continuous release / version 2020.013.20064

Windows 10

HP OfficeJet Pro 6978