How do I stop the highlight tool from making boxes and creating comments?

Hi @Mike34987496f9nn ,

We are sorry to see that you are having trouble using the highlight tool.

In order for us to understand the issue better, could you please provide the below information
- is this happening with only the OCR'ed document, is acrobat being used to run OCR on scanned doc? or from any other application?
- Can you share a sample doc where this is happening
- could you share the screenshot of commenting preference (open preference by pressing ctrl+k, select "commenting" from categories and provide us the screenshot"
- could you also share the registry hive with us(open registry editor, go to "Computer\HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\DC" , right click on the DC key and select export. Once the export is successful, share the reg file with us."
Apart from this, it would be great if you can share a small screen recording with us.
Thanks,

Prashant.

to avoid comment boxes while highlighting, is to open the document after all the highlighting is done in microsoft edge and saving it again gets rid of the comment box.

In Acrobat highlights are comments.

Hi @Mike34987496f9nn

Hope you are doing well and thanks for reaching out.

The highlight text tool can only highlight "real" text. If you have a scanned document or a document in which text was converted to outlines, you cannot use this tool.

Please check the correct answer marked in the similar discussion (https://adobe.ly/3OepWXH) and see if that works for you.

Note: Steps are same for the new version.

If it still doesn't work, please remove the application using the Acrobat cleaner tool https://adobe.ly/4b8sH6y, reboot the computer and reinstall the application using the direct link https://adobe.ly/3SwIUeO;

Regards

Amal