How do you change the sending email address for sending documents?

Forum|Forum|7 years ago
June 7, 2018
1 reply
3198 views

Hi all

I've looked everywhere for an answer to this, but can't find one. Two people have asked before but with no proper answer.

I'm sending documents to a client for signature, via Acrobat. But I don't want this document to come from my personal email address, which is what I'm signed in to Adobe products with. I want it to appear to the client as coming from my work email address.

I've tried a few things and nothing I do changes where the signature request comes from. It's always the account email address.

Anyone have any ideas?

General troubleshooting

This topic has been closed for replies.

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nickdavis3001Author

Participating Frequently

I've actually just gone to the extent of changing my Adobe account email address, and it still sends from my personal email address???

try67

Community Expert

It has nothing to do with the email account associated with your Adobe account.

It uses the account you have set up in Acrobat, which you can change under Edit - Preferences - Email Accounts.

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nickdavis3001Author

Participating Frequently

Thanks for the reply.

I've tried that! Added work email, made work email default address, did a test document send again, and it's still coming from my personal email address.

I must be missing something somewhere. I shall now start going through every tab in the preferences menu one by one...

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