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nadineg8779591
Participant
February 1, 2018
Answered

how to add reason on digital signature

  • February 1, 2018
  • 2 replies
  • 32965 views

I have set up my Certificate ID, using Adobe Acrobat Pro DC. I have selected the option to show my signature reason, but when I Digitally Sign the document, there is no option for me to type or select my signature reason.

This was a very simple task on my Adobe Acrobat XI, but now that my program has been updated to Pro DC I am lost. Please help!!

    Correct answer AnandSri

    Hello nadineg8779591

    We apologize for the inconvenience caused, as per the description above, you are not getting the reason to sign a PDF document using certificate id, Is that correct?

    Please follow the steps to enable the Reason option while signing a PDF using Certificates:

    • Navigate to Edit>Preferences>Signatures.
    • Click on More under Digital Signature.

        

    • Under Signing, Select the checkbox Show Reasons.
    • Click Ok.
    • Click Ok again.
    • Close the PDF file and Acrobat.
    • Launch the Acrobat and sign the PDF.
    • The reason tab will be available now.

    You may also refer to About certificate signatures in Adobe Acrobat

    Let us know how it goes.

    Regards,

    Anand Sri.

    2 replies

    N
    nadineg8779591Author
    Participant
    February 5, 2018

    Thank you, this worked!!

    C
    Crystal22857927kt3h
    Participating Frequently
    October 9, 2022

    Is there a way to add my own reason to my digital certificate instead of the few drop down options it gives?

      AnandSri
      Community Manager
      AnandSriCommunity ManagerCorrect answer
      Community Manager
      February 5, 2018

      Hello nadineg8779591

      We apologize for the inconvenience caused, as per the description above, you are not getting the reason to sign a PDF document using certificate id, Is that correct?

      Please follow the steps to enable the Reason option while signing a PDF using Certificates:

      • Navigate to Edit>Preferences>Signatures.
      • Click on More under Digital Signature.

          

      • Under Signing, Select the checkbox Show Reasons.
      • Click Ok.
      • Click Ok again.
      • Close the PDF file and Acrobat.
      • Launch the Acrobat and sign the PDF.
      • The reason tab will be available now.

      You may also refer to About certificate signatures in Adobe Acrobat

      Let us know how it goes.

      Regards,

      Anand Sri.

        S
        smiro
        Participating Frequently
        October 1, 2020

        Hi

        I've followed your imsttuctions above to get the show reasons, but all I get is my signature and not reason tab. Any other help in setting this up would be appreciated.

        Regards

        Robert

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