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New Participant
June 10, 2022
Question

How to cancel your subscription

  • June 10, 2022
  • 2 replies
  • 309 views

Quiero que alguien me pueda decir como cancelar mi suscripción, me sale que no tengo ningún plan activo vinculado a mi cuenta pero ya me hicieron el cobro 

 

This topic has been closed for replies.

2 replies

Meenakshi Negi
Community Manager
Community Manager
June 10, 2022

Hi Erika,

 

Thank you for reaching out.

 

Please contact the billing support team and share your transaction details for the charge deducted from your account for the Adobe service. They will be able to help you. 

You may contact them with the number provided on the following help page: https://helpx.adobe.com/contact/phone.html.

 

Thanks,

Meenakshi

 

 

 

 

try67
Community Expert
June 10, 2022

You need to find out which account is connected to your credit-card, then... It might be best to contact Adobe directly for help with this issue. If the subscription was not started by you, report it to your bank.