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A
Anonymous
May 3, 2019
Answered

How to change default message when sending a file for signature?

  • May 3, 2019
  • 3 replies
  • 6165 views

How do I change the default message when I'm sending a file for a signature? By default it says " Please review and complete this document".

I want to customize that message to my own words so I can stop having to type it every time.

    Correct answer AkanchhaS8194121

    Hi there,

    We apologize for the delay in response to your query.

    If you are referring to the default message which reflects when you send a document for signature (as shown in the screenshot below), then sorry to say, that is not possible to change the message by default. You have to enter it manually while sharing file for signature.

    Note: The message template feature is available in business level account. Individual accounts doesn't have this feature available.

    Hope this answers your query.

    Thanks,

    Akanchha

    3 replies

    E
    Edson5CC8
    Participant
    April 3, 2024

    At least it says "Please" in English. The default text in Spanish is "Revisa y firma el acuerdo", it could not be more rude.

      M
      mikel50234814
      Participant
      September 19, 2023

      agree!   the sentence itself is flawed...review and COMPLETE?   I have to type in review and "SIGN"  every time.  this needs to be a template I can revise once

       

        S
        Susan33330451es7c
        Participant
        November 2, 2023

        C'mon Adobe, how many people need to ask before you update this, it's enough to want to change to a new product. Now I notice you state 'Agreement' I preferred 'Document' at least that was correct if not ideal, but Agreement - I have to retype every single time and it's too time consuming in my line of work as I send out numerous each day

         

          AkanchhaS8194121
          AkanchhaS8194121Correct answer
          Legend
          May 17, 2019

          Hi there,

          We apologize for the delay in response to your query.

          If you are referring to the default message which reflects when you send a document for signature (as shown in the screenshot below), then sorry to say, that is not possible to change the message by default. You have to enter it manually while sharing file for signature.

          Note: The message template feature is available in business level account. Individual accounts doesn't have this feature available.

          Hope this answers your query.

          Thanks,

          Akanchha

          J
          Judywildwood
          Participant
          May 20, 2023

          It is stated above that the message template feature is available in business level accounts. When I look at the available plans, I see team & enterprise accounts, no business accounts. Does the team plan include the option to change the default message when sending a document for e-siqnature?

           

          Judy Martin

            A
            AMK294072306djy
            Participant
            May 29, 2023

            I have a Teams Subscription and I cannot find where to change this message. Presently, I have to do it manually every time I send out a document for signature.  

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