How to fix "The value entered does not match the format of the field" for checkboxes?

Question

I used to have a script that depends on a checkbox selection and have since removed the script. When I now export to PDF, I keep getting this error message every time I click on the checkboxes. How do I fix this issue when I already deleted the script?

Thank you!

try67 · Accepted Answer

This usually happens when you divide by zero (an illegal operation which results in Infinity) and try to apply the value to a field with the Number format selected.

PDF Automation Station · Answer

That is a formatting error, which means a field has a specific format and the result of the calculation does not match the format of that field.  When you click a check box, all the calculations run.  That's most likely why you are getting the error.  The error message should also display the field name.  That's where you should start.

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