How to get setting(s) used to generate shared PDF to me ? when authors cannot provide

Report · Mar 16, 2023

I need help to find out Settings used to generate PDF shared to me when author when authors lack skill to provide and, restricted by policy, allow access computer of source document?

I am trying to examine the attribute of this Shape which is causing PowerPoint to close pre-maturely. Since PowerPoint has limited capability to show its attribute, I have tried saving it to a image file which does not show any problem. Then, I tried Export this PowerPoint to PDF, then use Adobe Export to Image.

Am I wrong to assume that the image in my PDF is exact replicate from the PowerPoint Slide it came from? If so, then I stop using Adobe Export to Image.. Is it possible resolution from PDFMaker is different from PowerPoint ?

The two images from PDFMaker is a Title and Excel Chart pasted to PowerPoint Slide; 33cm wide 2.82cm high; 28.83cm wide 16.39 cm high. Why would such a typical slide create this problem?

How to compare pasted shape in my Computer (copied from shared Document) to find why only source cau...

Report · Mar 16, 2023

Hi @Sunny26326757tb7e ,

Can you share a screenshot and elaborate more in what exactly are you trying accomplish?

In Response To ls_rbls · Mar 17, 2023

I have a PowerPoint Shape which close PowerPoint pre-maturely. Replacing it with either Paste or Saved-to-file resolve the problem.

I suspect either one of the following causing Pasted Propery to change:

Office and Adobe PDF setting of source may be different from mine
How Object is pasted in source document: a. paste method different from original? b. decompressed size? c. compression level? d. encoding method? e. bit-per-channel ?

How to compare above? VBA does not show above information. The shape is an embedded picture, Type is # 13, msoPicture

non-programming methods tried

saved as image files (PNG) but no difference in dimension, file size, bit depth
difficult to simulate chart because it is custom
create dummy chart from Excel Templates and paste to different formats
Author of this PowerPoint lost this Excel chart which aggravate replication of chart
PowerPoint Export to PDF, then Adobe Export to Image failed because 33cm image is too wide
Acrobat DC PreFlight report is too complex
compare each VBA object property is too time consuming
Microsoft troubleshooting methods
How to get setting(s) used to generate shared Documents? when authors lack skill to provide and, restricted by policy, allow access computer of source document?

Workaround which is not solving real problem

Change Picture to itself a. Go Slide that cause Crashing b. Select Picture c. Save Picture to Local Drive d. Change Picture e. Select From a File f. Select File saved by Step 3
Split File to two Documents a. Unchanged_Slides b. Changed Slides

specific file crash Media cause crash all files crash MS recommendations Another case which is for all files PowerPoint crashes when you use media in your files - Microsoft Support Powerpoint crashes on specific file for unclear reason - Microsoft Community

For PowerPoint: • Review Tips for improving the performance of your presentation • Change resolution to improve speed • Make sure hardware graphics acceleration is not disabled • Compress media files • Reduce the number of transitions and complex animation • Don’t use large gradients or transparent objects

Antivirus and security software Antivirus software and other security agents can have a negative impact on the performance of Office apps. While some level of impact is unavoidable as the software is doing its intended job, in many cases the use of these products can cause major unintended performance problems as the software interacts with other agents, Windows, and Office apps in unexpected ways. While there is no way to eliminate the impact of enterprise security agents, it is possible to mitigate the impact by following a few guidelines: • Do an inventory of the security software and agents running in your environment and get rid of any that are no longer needed. • Be sure that you are running the latest version of all required security software. • Run the Office apps on a device without security agents running and compare performance while running the app on a device with the security agent running, using performance testing guidance. If there is a noticeable (more than a couple seconds) difference, work with the vendor of your security software to determine settings or exclusions that can be configured to mitigate the performance impact.

In Response To Sunny26326757tb7e · Mar 22, 2023

Hi,

I am still unclear what do you mean by a "shape".

Your last reply is also all over the place with unnecessary excess feedback, which makes it really hard to help you.

If you are referring to one of the built-in geometric shapes that are shipped with Microsoft Power Point, it is indeed a weird behavior.

But from the way you've described the issue, it looks more to me as an polygon image slide that was produced with multiple layers.

In which case, and let's assume for example, that this is a SHP file (also referred to as a shape file), that was produced with software that is specialized in producing maps, then the crashing behavior in MS PowerPoint would make sense to me.

SHP files are composed of many other embedded elements, like database tables and referencing data, in addition to image layers that may consist of different compressed image file formats or very large compressed file sizes.

If that were the case, Microsoft Power Point is not the appropriate software to handle that type of file, which may explain why saving to an image file (like jpeg or PNG file format) seems to work, because otherwise, this process would eliminate all other data and just produce one image (norhing more).

Now, the same would also be true with embedded media files (as you mentioned).

And if that file is a media file(which may contain many multi-media elements, like sound files or video files formats on it) then that also may be causing the crash.

However, from reading your post you have to many things going on and not explained in a brief and clear manner.

The dimesnions of the output image that you are trying to import/export is not handled through the methods that you are currently using, and for simplicity, when you are exporting to a PDF document, the dimensions of a page shouldn't be expressed in centimeters.

This is handled by first setting up a custom printing profile for a page with those dimensions in inchess (which is preferavly done through the operating system's Print Server settings for better results).

And then execute the printing to PDF action using the Adobe PDF as the virtual printing device.

Using this method will produce a PDF document with the desired height and width page size.

In Response To ls_rbls · Apr 02, 2023

Thanks, IMHO, it may be simpler to seek how to "How to get setting(s) used to generate shared PDF to me ? when authors cannot provide". There is a long answer which is detailed below.

https://answers.microsoft.com/en-us/msoffice/forum/all/for-printing-highest-quality-when-two-images-...

In Response To Sunny26326757tb7e · Apr 03, 2023

I am still having trouble with your main question.

The last Microsoft Support link that you posted only talks about printing a document in high quality from Micrososft Office; it doesn't mention anything about how to share a PDF document with other Adobe Acrobat users nor it addresses how to use the Acrobat PDFMaker COM Add-in that is shipped with Microsoft Office (which requires a paid subscription of Adobe Acrobat Pro DC).

But if I've understood correctly, I think that what you're trying to ask falls under the topic of PDF creation. In which case, you must be aware that Save As, Print to PDF, or using the PDFMaker add-in, may produce different results.

To get familiarized with how to retain high quality image when creating PDFs with Adobe Acrobat please refer to the links below. You will find detailed explanations on how to configure Adobe Acrobat Pro in order to properly produce PDF documents using different PDF creation methods:

To share PDF documents with Adobe Acrobat users see this additional link:

https://helpx.adobe.com/acrobat/using/sharing-pdfs.html