How to have access to a Google Shared Drive On Adobe Acrobat?

[DeCaprio5E9A]

Hello There, 

I am looking for a way to access a shared drive on my Google Drive account in Adobe Acrobat.

In Adobe Acrobat Pro DC "Home" menu, I clicked on "Add an Account", I clicked on "Add" Google Drive account.

I then needed to sign in to my Google account and click "Allow", for Adobe Acrobat to connect with my Google Drive account. 

It was added, but only my "Google Drive (My Drive)" and not the "Shared Drive".

Why? And if possible, how to add a shared drive?

[Guest]

Moving to the Acrobat forum from Using the Community

[AkanchhaS]

Hey!

Your observation about the Goggle Drive access is correct here. When you add an another account in Acrobat, like here it is Goggle Drive. Then it would allow you to access only "My Drive".

The content saved in My Drive would only be accessible from within Acrobat. Rest, Shared Drive, Recent, Starred etc. wont be accessible. .

This is a design behavior.

Thanks,

Akanchha

[John24265868ql7d]

Hey!
How are we as a company supposed to work with our files then? of cours - alle the company files are in shared drives. If it is designed to behave this way, I am sure there must be a solution for this. can you direct me to some resources on how to work with files, if google shared drive is the primary cloud resource?

[Test Screen Name]

Download the files and open them.

[Tjerk24103678gnp0]

WTF 😄 This cannot be the solution. 😄
We pay a lot of money for adobe products. Especcialy as a company. 

[IDFW]

Has this issue been corrected? This is a problem for everyone that uses your products and Google Drive.

[Leah24830279vehk]

Hello,

Are there updates on this? I am working on a document with hundreds of pages and I need to add another 100 or so pages to a PDF file. Those files are in a shared google folder. How am I supposed to work on it without being able to access the shared drive? It is going to take me 20 additional hours if I have to download all these files first. 
Please forgive my irritated tone, but I cannot believe how time-consuming this project will be if I cannot access my shared google drive files. Please advise. There must be a way.
Thank you.

[CoralM]

Any update yet?  I have the same issue.

[ls_rbls]

++Adding to the topic,

As mentioned  by  @AkanchhaS , it is a design behavior between different cloud services.

For instance, if you were also trying to share a folder from the Adobe's Document Cloud and expect it to be visible in GoogleDrive, you will observe the same experience.

However, just like many other cloud space services, Acrobat's Online Services facilitate the users with an intuitive user interface to navigate directory tree structures that belong to other clouds.

Therefore, the most convenient way to actually share folders in Google Drive and make them accessible to Acrobat users is to manually add a folder in your Google Drive; and deposit in that folder the files that you want to share.

You may instruct your Acrobat users to look for shared files in that folder.