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Known Participant
February 26, 2023
Question

How to Include completed PDF form as an Attachment in the Email

  • February 26, 2023
  • 1 reply
  • 17714 views

I've programmed the submit button with the correct email Address as a new email message gets created with the correct recipient address. The completed PDF form does not get added as an attachment to this email.

Several updates ago, this was a simple and flawless proccess. Perhaps someone can PLEASE help.

thanks

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1 reply

ls_rbls
Community Expert
Community Expert
February 26, 2023

Hi,

 

You said that you programmed a submit button in your PDF? If you are using a script please share the script, and if you are not using a script please describe which method are you employing that used to work before?

Known Participant
February 26, 2023

I simply entered (programmed) in my email address.

Years ago when I was exploring this process, what I have done in the attached screenshots work well before.

thanks

ls_rbls
Community Expert
Community Expert
February 26, 2023

Ahh! gotcha.

 

So what I noticed in the screenshots is that something might've reverted to the default preferences.

 

The way you have it configured now has the file attachment sent as an FDF.

 

See the sections that are marked in that dialog window:

 

  • Export Format Include: "FDF Include"
  • Field Selection => "All fields"


Tick the radio button "PDF The complete document" so it sends the entire document as a PDF attachment.