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marcinont
New Participant
December 9, 2018
Answered

How to save a dynamic Stamp

  • December 9, 2018
  • 2 replies
  • 5083 views

I am trying to make a simple Paid Dynamic stamp and when I follow all to create ti it won't let me save it . I get as follows : The file may be a read only , or another user may have it open. Please save the document with a different name or in a different folder. i  have tried all with no luck. What could I be doing wrong ?

This topic has been closed for replies.
Correct answer Thom Parker

gkaiseril is suggesting that you may have a file explorer open.  The Preview feature of the file explorer will cause the issue you are having.

Another cause is trying to save the stamp file to the  Plug-ins stamp folder, which is the case here. The plug-ins folder is a protected area. And to make matters worse, Acrobat opens these stamps files and keeps them open. So you cannot write back to a stamp file in this location until Acrobat is closed. Just save your stamp to a temporary location, close Acrobat, then move the stamp file.

I would strongly suggest that you save your stamp in the User Stamps folder to avoid this issue. If there is a copy of your stamp in the Plug-ins stamp folder, you will need to remove it.

Learn more about PDF stamps here:

PDF Stamp Annotations

2 replies

marcinont
marcinontAuthor
New Participant
December 9, 2018

Don't see any thing else open . I am on a PC windows 10. Newbie. This is how my screen looks . Just can't save it

Thom Parker
Thom ParkerCorrect answer
Inspiring
December 10, 2018

gkaiseril is suggesting that you may have a file explorer open.  The Preview feature of the file explorer will cause the issue you are having.

Another cause is trying to save the stamp file to the  Plug-ins stamp folder, which is the case here. The plug-ins folder is a protected area. And to make matters worse, Acrobat opens these stamps files and keeps them open. So you cannot write back to a stamp file in this location until Acrobat is closed. Just save your stamp to a temporary location, close Acrobat, then move the stamp file.

I would strongly suggest that you save your stamp in the User Stamps folder to avoid this issue. If there is a copy of your stamp in the Plug-ins stamp folder, you will need to remove it.

Learn more about PDF stamps here:

PDF Stamp Annotations

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
Inspiring
December 9, 2018

Check file manger and make sure the "Preview" is turned off and the application is closed.