hyperlinks from MS Word not working in PDF

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ya...having almost same problem. My hyperlinks are working on pc, laptop and mobile in adobe. But not in normal PDF Viewer. Idont know what should I do to avail it in normal PDF Viewer. Norally when people open a file to view PDF, they select the normal PDF Viewer option and secondly how do i know if the user is having Adobe in his/her phone or not. The word doc is a book to be published where the hyperlink is added to the doc itself( in the content to the pg no. orthat page)

I have a related issue.

We create an "index" file in Word that holds hyperlinks to folders on the local Windows file system. The index file sits in the "root" folder together with all the folders that hold the various documents. The idea is to create a complete distribution (one zip file holding the tree structure) with index file (in PDF), folders and documents in the various folders.

The distribution can then be sent, unpacked and all components accessed via the one index file.

The above works well for the creator. The creator can correctly access the folders/documents via the "index" file. However when the distribution is unpacked and the index PDF is opened by a person other than the creator the links don't work. Hovering over the links in the index file shows the absolute path is stored rather than the relative path from the location of the index file and so the links break as the person will have another folder structure than the creator.

Do you know of a way to make the hyperlinks relative?

Bless you!! I sent a press release yesterday and was frustrated to learn that my hyperlinks (which I checked beforehand) were not working. This was for a very important client too. I researched it today and found several postings, several of which had complicated solutions or ones that were not options on my computer. I tried yours and success! I can not thank you enough. This will be invaluable in the future!

Kathleen

This isn't really the correct answer. A super important point is made in my answer of March 9, 2018, which provides a great workaround to make a hyperlinked PDF from Word WITHOUT sharing your document with Microsoft on line for conversion. (When you Save As a PDF, they give you 2 options: for print and for the Web. To make a web-ready PDF, you MUST click the box stating that you accept that your document is being converted on line. I can't believe they force you to do that for something so commonplace, especially considering all of the legal and secret business papers that are written in Word and require hyperlinks!

I just found a workaround. If you save as PDF in Word, they FORCE you to allow them to process it on line. If your document is sensitive, you may not want to do that! So I saved as HTML, and then opened the HTML document in Safari on my Mac and then in the Print dialog box, I chose Save to PDF and made a nice PDF with working links. I really hate all the problems that I keep running into in Word 2016. After all this time, things like this shouldn't be happening!

Hi Ashimg23377171,

We apologize for the delay in response to your query.

As mentioned, you have converted a word doc to pdf. Could you please confirm how did you convert the word to pdf?

Did you save the word doc as "Save As" pdf or you used the "Create PDF" tool available in the tool bar?

You may check the settings of the application as well.

The feature can be enabled/disabled by selecting/deselecting the General > "Create links from URLs" option in the Preferences dialog. (Please note that the Preferences dialog is available in Acrobat Pro, Standard, and Reader desktop apps only.)

Regards,

Akanchha