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Hello
I have created a MS Word document that i have converted into a pdf.
the hyperlinks in the images link to the bookmarks against headings 1 and 2 in the following pages.
However, when i convert my MS Word document into a PDf, the images are not linked, and i don't see a hand icon when i mouse over the images.
I wld appreciate if someone can provide some insight into this.
Regards
Hi all,
I was having the same issue and here is what I found:
Before attempting to convert the document from Word to PDF, look to see if it says "compatibility mode" at the top of the Word window. Mine did, even though it was already a .docx file. If it does, there will be a "convert document" option under the FILE menu (which disappears after you choose this option). Choose that. It will convert to the most recent file version. After I did that, I was able to successfully save the file as PDF wit
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ya...having almost same problem. My hyperlinks are working on pc, laptop and mobile in adobe. But not in normal PDF Viewer. Idont know what should I do to avail it in normal PDF Viewer. Norally when people open a file to view PDF, they select the normal PDF Viewer option and secondly how do i know if the user is having Adobe in his/her phone or not. The word doc is a book to be published where the hyperlink is added to the doc itself( in the content to the pg no. orthat page)
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Quote: << But not in normal PDF Viewer. >>
Please give us more information:
What do you mean by "normal PDF Viewer"?
What is the program's name and operating system?
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Apps saved longer time
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I'm using MS Word 16.0.13001.20255 (32-bit) on Windows 10 v2004 build 19041.388 and have problems with the hyperlinks when printing on the Acrobat Printer (Acrobat Pro v11.0.23). URLs that are spelled out get linked but not words that I have hyperlinked in Word. When I use "save as PDF" the links work but I want to make a high-resolution PDF, which isn't possible with the "Save As PDF" command. Any insight on this problem would be highly appreciated.
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When you "Print to PDF", whether that's to the Adobe Acrobat Printer or some other manufacturer's virtual printer, you'll loose most, if not all, of your interactive features like functioning hyperlinks. So it's not the best method to use.
File / Save As / PDF uses a Microsoft converter that is built into MS Word. It is not an Adobe product. But you can control some of the properties in the final PDF by selecting the Standard (publishing online and printing) option before saving the files. This gives sufficient resolution of graphics for office printing (but not commercial printing presses).
Export to PDF with MS converter.
To get a high-resolution PDF that also has full interactive functions, you'll need to use Adobe's PDF Maker plug-in, which is installed in MS Word when Acrobat Pro or Standard is installed.
If PDF Maker is installed, you'll have a Ribbon tab in Word labeled Acrobat. On the ribbon, select the Preferences icon to control how the PDF is made, including resolution.
Start by selecting one of the pre-sets from Conversion Settings drop-down menu, you'll have more control over color, image resolution, fonts, and more. Consider Press Quality, or PDF/X-3 for better quality at commerical print shops. And check the option to Add Links.
If you need even more control, click the Advanced Settings button, which takes you to the custom settings dialogue section. Change whatever you need to change, such as the resolution settings for graphics shown below.
When done, you'll need to Save the settings, and they will then be available from the first drop-down menu for future use. Very handy if you do this regularly.
Hope this helps.
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Thanks for the reply. I do have the PDF Maker installed but I get the same problem when using "Create PDF" instead of printing with the printer "Adobe PDF". However, it works if I first click "options" in the PDF file saving dialog (no changes made in the options).
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Hi Bevi, these settings are for windows. I'm unable to locate the same settings on Mac version of the acrobat pdf writer in Word. I'm encountering the following issues and have spent many hours trying to resolve them but cannot seem to get every issues resolved in the same document at once
--missing hyperlinks
--transparency in design elements disappears (becoming flat/no longer transparent)
--image quality is fine but file size it outrageous
--file size is reasonable but image quality is horrible
--being forced to choose an online generator which is a privacy issue and causes graphics to shift out of place in the process
I'm very experienced with both Word and Acrobat and I'm honestly shocked at how difficult this is. I've been googling for hours and have tried several workarounds. As another person commented I'm too old enough to remember having to use ps files to eventually get to PDFs and it was much easier than this seems to be. Please advise! Thank you.
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What solved the issue of Word non-working underlying links in PDFs for me:
File > Save as > Browse > [select target dir] [Save as type: PDF] > Save
"Print" apparently is, regardless, for a paper printer and therefore links are deemed not required and aren't active unless they are spelt out …
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Yes, that fixed the links - thanks. However, there is no option of saving images without downsampling them so I can't use this method. Anyway, I solved the problem (see previous post) but I don't understand why it was solved.
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This worked for me! Thanks!
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Hello<top>
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Thank you MarkAH: you are a life saver.
Sigh: I'm old enough to remember when Acrobat Reader just worked.
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A coworker shared this today as it's an ongoing issue with a coworker on a PC
Based on that Adobe article, it looks like it is a known issue with Microsoft Word having been updated. It would explain why some people are able to export successfully and some are not.
Windows runs updates to Word (Office suite) as part of Windows update if it is enabled. (Do you know how to check if windows update is set to auto update?)
An article I found with a solution was to downgrade your MS Word software and make sure that automatic updates are disabled. (You will want to re-enable them in the future to make sure your software is kept secure.)
Here is a link to the forum article: https://answers.microsoft.com/en-us/msoffice/forum/all/cross-references-and-toc-in-word-do-not-work-...
In the Answer, he links to the instructions to downgrade/rollback Word but Ill put it here too: https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a91...
ERROR in MAC or PC
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In case anyone stumbles on this thread in anguish (as I just did). Tried many of the suggestions above, but only thing to works was another workaround - use Pages! Basically, open the Word file in Pages and go to "File > Print". Then choose "PDF > Save as PDF" from the print dialogue. Bingo!
Details here: https://www.macworld.com/article/181738/embedpdflink.html
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Same problem, tried everything mentioned here. Then opened the doc in the browser instead of word, went to File > Save As > Download as PDF and it worked like a charm.
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I cannot believe that 5 years later there is still no actual fix of this idiotically simple issue!
I tried EVERY SINGLE suggested fix on this thread and every time there's something wrong with each of these 'work arounds'.
My word doc contains an Excel WorkSheet, so if i use the PDF convert option then the space where my Worksheet used to be is just a big blank space. But yea the hyperlinks work, but a new problem was created.
If I try it via Pages, it messes up the formatting of the document.
Another 'workaround' messes up the fonts.
It is just never ending and I wish someone at Adobe Actually looked into this because it is driving me absolutely nuts! 5 years people! 5 Effin Years!!!
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It is just never ending and I wish someone at Adobe Actually looked into this because it is driving me absolutely nuts! 5 years people! 5 Effin Years!!!
By @mayo001
Oh, you need more than Adobe to look into this! Microsoft is a huge part of the problem, too. And Apple, as well, especially for those trying to make PDFs from Office on Mac OS.
[Warning: this post has details so it's long.]
Trying to get these billion-dollar corporate behemoths (trillion-dollar behemoth for Apple) to coordinate their programs is worse than herding cats because they all have their own financial interests and investor-dominated boards to deal with. In one way or another, they are all competitors.
There is no reason why they should coordinate their programs — or even abide by the PDF standards (defined by ISO 32000 and available to any company that wants to make software that either creates PDF files or processes PDF files).
By "process," I mean that the software can open, read, interact with, and provide functionality for us users. The hyperlinks problem in this thread is an excellent example of these programs either not making the hyperlink correctly or not processing them correctly for the end user to click.
Microsoft, Apple, and other companies don't often make fully standards-compliant PDF files from their software, nor do they fully process PDF files. They'll do fine on some items and fail on others. There is no law that requires them to follow the PDF ISO 32000 standards. Following a standard is voluntary.
The only reason why these companies would invest money into proper programming is to make you, me, and other customers happy.
And honestly, how likely are they to do that! Investors want to invest the least amount of money in a company, spend the least amount on programming the minimum functionality needed to sell the product, and then take out as much money as possible.
But we users can still vote with our wallets.
Oh, and at https://acrobat.uservoice.com/
Some suggestions to help ameliorate the problems:
(Note: I used "ameliorate" not "correct" or "fix." These are intended to help make a lousy situation a bit better. Maybe. Sometimes.)
—Bevi
Disclaimer: I'm just a volunteer here on this user-to-user forum. Not an Adobe employee and don't receive compensation from Adobe, Apple, Microsoft, or any of the other companies listed. That means whatever you choose will make no difference to my retirement fund.
I do have quite a lot of experience in PDFs because I was on the original brainstorming team that came up with the concept of a "portable" file format in the late 1980s for Adobe (no money or patents 😞 ). I've been a beta tester for Adobe, Microsoft, and many other companies since then, and have taught / consulted with countless humans on making and using PDFs, probably well over a million by now. I'm a US Delegate to the ISO committees for PDFs and PDF/UA standards.
And I still don't know everything about PDFs!
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... If I try it via Pages, it messes up the formatting of the document.
By @mayo001
That's to be expected.
And it's been more than "5 Effin Years." More like 20 or 25.
Maybe complain to Apple, not Adobe?
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I much preferred the functionality and intuitive interface of Adobe Acrobat Pro version 4 (and earlier v.) - Subsequest releases confused its functionality. Relative hyperlinks and retaining hyperlinks for that matter used to be easy manage. Today, however - the Adobe Acrobat interface is cluttered and inaccessible. Day to day tasks that were easy and intuitive with older versions are now graphics-heavy and combersome. Who rewrote the software specification? I urge that you revisit the old specs and glean some insight into why the older releases of Adobe Acrobat Pro were so much easier, faster, reliable than the more current v. Please update the current v to function more similarly to the pre-2000 Adobe Acrobat Pro. My wish - may I die knowing that Adobe does actually care.