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cabinet_guy
Participant
July 9, 2018
Answered

i have a huge cursor when i open pdf how do i shrink this to normal sized cursor?

  • July 9, 2018
  • 14 replies
  • 52415 views

I am getting a huge "paragraph" sized cursor when i open a new pdf...how do i reduce this to a standard cursor size?

Correct answer Veronica_Tortuga

Hi I have got same issue. Win 10 and Acrobat DC 19.012.20034.

It happens only when I am using Adobe PDF printer. Does not happen with Microsoft Print to PDF. It looks like the doc is divinded into large areas or so. Hard to determine what is the cause.

Anyone any idea how to fix it?


Thank you!!!  I was having the same problem with the giant cursor.  Following your comment, I saved as a Microsoft Print to PDF and the giant cursor is no longer there.  I can now highlight the specific text I need to highlight.  Thank you again!

 

14 replies

Mike-C_1024
Participating Frequently
November 24, 2020

I have this issue too. When tried to re-print one of these many pdf's, Acorobat DC locked up, couldn't understand its own file encoding?? When copying text with giant cursor, then paste, the text is encoded in  a webdings style of font. I need cut/paste from docs all day long. Is there a fix?? Win 10, current. Acrobat DC, current version.

Mike-C_1024
Participating Frequently
November 24, 2020

Windows "Save to PDF" works. Its definately only happening for all pdf's generated by Acrobat. Still needs fix.

Jmathias
Participant
July 1, 2020

What I found is that if you Print the file to a new pdf and resave it, that should take care of the issue. It worked for me anyway.

Participant
February 14, 2023

that worked

Participant
August 16, 2018

Hello,

I have the same issue. Whenever I convert webpage to pdf document.

I am using adobe acrobat 9 with windows 10 and chrome browser.

Regards

try67
Community Expert
Community Expert
August 16, 2018

Acrobat 9 is an old version, not compatible with Windows 10.

Participant
April 23, 2021

So what's the answer for anyone with this same problem using Adobe Acrobat DC Pro 2021 running on Windows 10, current.

Dave__M
Community Expert
Community Expert
July 9, 2018

Interesting.  Could you post a screenshot of this phenomenon, as well as some details of your software (Acrobat version & Operating System)?  It might help troubleshoot.

My best,

Dave

cabinet_guy
Participant
July 9, 2018

kurt1524
Participating Frequently
June 12, 2021

Was this ever resolved? Seriously why are even other sites currently still talking about this dilemma? Maybe it has to do with Microsoft new Edge. Edge especially so-called new Edge has embedded pdf engine that will handle pdf files and has a few trinkets for enhancement. The pdf print engine is terrible but for those who do not have Adobe Acrobat Pro are probably fine with the Edge pdf toy. Even though you can choose your acrobat pro as default pdf app. you still see remnants of the Edge pdf app. Your print menu drop list if you have a few virtual and physical printers you can choose to have Edge handle your pdf printing needs or scroll down and you'll find a second Acrobat which is your Acrobat pro, There you will have familiar print windows with all your printer options. I believe IMO new Edge is the root cause for idiosyncrasies that are evident using Acrobat 10 pro up to DC pro. I wish there was a viable way of testing this but Windows 10 embedded new Edge you really can’t get rid of it at least every bit of the app. you can choose not to use it in place of another browser but Edge will remain in the OS. Please, voice your feelings on this. It is still a problem and it seems no one cares in development.