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cabinet_guy
Participant
July 9, 2018
Answered

i have a huge cursor when i open pdf how do i shrink this to normal sized cursor?

  • July 9, 2018
  • 14 replies
  • 52415 views

I am getting a huge "paragraph" sized cursor when i open a new pdf...how do i reduce this to a standard cursor size?

Correct answer Veronica_Tortuga

Hi I have got same issue. Win 10 and Acrobat DC 19.012.20034.

It happens only when I am using Adobe PDF printer. Does not happen with Microsoft Print to PDF. It looks like the doc is divinded into large areas or so. Hard to determine what is the cause.

Anyone any idea how to fix it?


Thank you!!!  I was having the same problem with the giant cursor.  Following your comment, I saved as a Microsoft Print to PDF and the giant cursor is no longer there.  I can now highlight the specific text I need to highlight.  Thank you again!

 

14 replies

Mike-C_1024
Participating Frequently
November 24, 2020

I have this issue too. When tried to re-print one of these many pdf's, Acorobat DC locked up, couldn't understand its own file encoding?? When copying text with giant cursor, then paste, the text is encoded in  a webdings style of font. I need cut/paste from docs all day long. Is there a fix?? Win 10, current. Acrobat DC, current version.

Mike-C_1024
Participating Frequently
November 24, 2020

Windows "Save to PDF" works. Its definately only happening for all pdf's generated by Acrobat. Still needs fix.

Jmathias
Participant
July 1, 2020

What I found is that if you Print the file to a new pdf and resave it, that should take care of the issue. It worked for me anyway.

Participant
February 14, 2023

that worked

Participant
August 16, 2018

Hello,

I have the same issue. Whenever I convert webpage to pdf document.

I am using adobe acrobat 9 with windows 10 and chrome browser.

Regards

try67
Community Expert
Community Expert
August 16, 2018

Acrobat 9 is an old version, not compatible with Windows 10.

Participant
April 23, 2021

So what's the answer for anyone with this same problem using Adobe Acrobat DC Pro 2021 running on Windows 10, current.

Dave__M
Community Expert
Community Expert
July 9, 2018

Interesting.  Could you post a screenshot of this phenomenon, as well as some details of your software (Acrobat version & Operating System)?  It might help troubleshoot.

My best,

Dave

cabinet_guy
Participant
July 9, 2018

Dave,

This occurs when i "print" a new document as pdf from the print icon.

Participant
May 28, 2019

Hi Cabinetguy,

Could you please let us know how exactly you are creating a PDF?

Are you converting a webpage to PDF?

Please let us know the Adobe Acrobat version installed on your machine.

You can check the version with the help of the steps mentioned in this help document Identify the product and its version for Acrobat and Reader DC.

Are you on a Mac or Windows? What is the OS version?

We will be waiting for your response.

Regards,

Meenakshi


Hi I have got same issue. Win 10 and Acrobat DC 19.012.20034.

It happens only when I am using Adobe PDF printer. Does not happen with Microsoft Print to PDF. It looks like the doc is divinded into large areas or so. Hard to determine what is the cause.

Anyone any idea how to fix it?