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i have a huge cursor when i open pdf how do i shrink this to normal sized cursor?

Community Beginner ,
Jul 09, 2018 Jul 09, 2018

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I am getting a huge "paragraph" sized cursor when i open a new pdf...how do i reduce this to a standard cursor size?

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correct answers 1 Correct answer

Community Expert , Aug 16, 2018 Aug 16, 2018

Acrobat 9 is an old version, not compatible with Windows 10.

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Community Expert ,
Jul 09, 2018 Jul 09, 2018

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Interesting.  Could you post a screenshot of this phenomenon, as well as some details of your software (Acrobat version & Operating System)?  It might help troubleshoot.

My best,

Dave

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Community Beginner ,
Jul 09, 2018 Jul 09, 2018

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large cursor.jpg

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Explorer ,
Jun 12, 2021 Jun 12, 2021

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Was this ever resolved? Seriously why are even other sites currently still talking about this dilemma? Maybe it has to do with Microsoft new Edge. Edge especially so-called new Edge has embedded pdf engine that will handle pdf files and has a few trinkets for enhancement. The pdf print engine is terrible but for those who do not have Adobe Acrobat Pro are probably fine with the Edge pdf toy. Even though you can choose your acrobat pro as default pdf app. you still see remnants of the Edge pdf app. Your print menu drop list if you have a few virtual and physical printers you can choose to have Edge handle your pdf printing needs or scroll down and you'll find a second Acrobat which is your Acrobat pro, There you will have familiar print windows with all your printer options. I believe IMO new Edge is the root cause for idiosyncrasies that are evident using Acrobat 10 pro up to DC pro. I wish there was a viable way of testing this but Windows 10 embedded new Edge you really can’t get rid of it at least every bit of the app. you can choose not to use it in place of another browser but Edge will remain in the OS. Please, voice your feelings on this. It is still a problem and it seems no one cares in development.

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Community Beginner ,
Jun 12, 2021 Jun 12, 2021

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*In Windows, Print Destination > "Save as PDF" every time you print to pdf.*

If you rec'd a pdf with this issue from a 3rd party then try* reprint the
document with Ctrl + P, Destination "Microsoft Print to PDF"* (from Adobe
Acrobat). You may need to re-format fonts and rearrange some text boxes.
Results will vary widely based on source formatting, etc. But you should be
able to select text normally with a normal cursor, one character or line at
a time.

*Alternatively, try Export To > Word/Excel or HTML to extract data.*

Adobe Support has relocated to the Off-World colonies.

Latest Photoshop can't open an image file then can't close without Windows
Task Mngr > End Task. Rolled back.

Windows 21H Feature?? Update borked the taskbar. Uninstalled.

Gotta love glitchy software as a service.

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New Here ,
Feb 01, 2024 Feb 01, 2024

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This really saved. Thankyou for the help!

 

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Adobe Employee ,
Feb 01, 2024 Feb 01, 2024

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LATEST

Hi @Sayan31285134hr8r

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.


What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.

 

Please try the steps below and see if that works:

1-Right click on start menu > select settings.

2- Click 'system' > Display.

3- Under scale and layout > custom scaling.

4- Enter a custom scaling size to 124%

5- Click Apply and check.

 

~Amal

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Community Beginner ,
Jun 12, 2021 Jun 12, 2021

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In Windows, Print Destination > "Save as PDF" every time you print to pdf.

 

If you rec'd a pdf with this issue from a 3rd party then try reprint the document with Ctrl + P, Destination "Microsoft Print to PDF" (from Adobe Acrobat). You may need to re-format fonts and rearrange some text boxes. Results will vary widely based on source formatting, etc. But you should be able to select text normally with a normal cursor, one character or line at a time. 

 

Alternatively, try Export To > Word/Excel or HTML to extract data.

 

Adobe Support has relocated to the Off-World colonies. 

 

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Community Beginner ,
Jul 09, 2018 Jul 09, 2018

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Dave,

This occurs when i "print" a new document as pdf from the print icon.

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Adobe Employee ,
Jul 11, 2018 Jul 11, 2018

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Hi Cabinetguy,

Could you please let us know how exactly you are creating a PDF?

Are you converting a webpage to PDF?

Please let us know the Adobe Acrobat version installed on your machine.

You can check the version with the help of the steps mentioned in this help document Identify the product and its version for Acrobat and Reader DC.

Are you on a Mac or Windows? What is the OS version?

We will be waiting for your response.

Regards,

Meenakshi

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New Here ,
May 28, 2019 May 28, 2019

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Hi I have got same issue. Win 10 and Acrobat DC 19.012.20034.

It happens only when I am using Adobe PDF printer. Does not happen with Microsoft Print to PDF. It looks like the doc is divinded into large areas or so. Hard to determine what is the cause.

Anyone any idea how to fix it?

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New Here ,
Aug 15, 2018 Aug 15, 2018

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Hello,

I have the same issue. Whenever I convert webpage to pdf document.

I am using adobe acrobat 9 with windows 10 and chrome browser.

Regards

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Community Expert ,
Aug 16, 2018 Aug 16, 2018

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Acrobat 9 is an old version, not compatible with Windows 10.

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New Here ,
Apr 22, 2021 Apr 22, 2021

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So what's the answer for anyone with this same problem using Adobe Acrobat DC Pro 2021 running on Windows 10, current.

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Community Expert ,
Feb 20, 2022 Feb 20, 2022

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I would recommend you create a new thread, with the full details of your issue. Include a sample file, if possible.

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Community Beginner ,
Feb 21, 2022 Feb 21, 2022

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Why is this the correct answer? I have Adobe Acrobat DC 22 and still have this exact issue.

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New Here ,
Jul 01, 2020 Jul 01, 2020

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What I found is that if you Print the file to a new pdf and resave it, that should take care of the issue. It worked for me anyway.

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New Here ,
Feb 14, 2023 Feb 14, 2023

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that worked

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New Here ,
Jun 02, 2023 Jun 02, 2023

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Why should I have to reprint the document when I have a paid subscription? 

 

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Community Beginner ,
Nov 24, 2020 Nov 24, 2020

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I have this issue too. When tried to re-print one of these many pdf's, Acorobat DC locked up, couldn't understand its own file encoding?? When copying text with giant cursor, then paste, the text is encoded in  a webdings style of font. I need cut/paste from docs all day long. Is there a fix?? Win 10, current. Acrobat DC, current version.

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Community Beginner ,
Nov 24, 2020 Nov 24, 2020

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Windows "Save to PDF" works. Its definately only happening for all pdf's generated by Acrobat. Still needs fix.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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me too.

This is the document zoomed out to about 5% and then used the insert text at cursor tool to show in blue the size of cursor.. this happens with every document i open. 

 

helpimage.png

 

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Me too. Adobe Acrobat DC Pro 2021

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New Here ,
Apr 22, 2021 Apr 22, 2021

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Ditto. Adobe Acrobat DC Pro 2021 running on Windows 10.

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Community Beginner ,
Feb 19, 2022 Feb 19, 2022

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I have the same problem and I am running Acrobat DC version 21. With all due respect and due to my fustration, is there any answers out there that actualy works?

 

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