Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


i have a huge cursor when i open pdf how do i shrink this to normal sized cursor?

Community Beginner ,
Jul 09, 2018 Jul 09, 2018

Copy link to clipboard

Copied

I am getting a huge "paragraph" sized cursor when i open a new pdf...how do i reduce this to a standard cursor size?

TOPICS
PDF forms, Windows

Views

7.5K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Aug 16, 2018 Aug 16, 2018
Acrobat 9 is an old version, not compatible with Windows 10.

Likes

Translate

Translate
Adobe Community Professional ,
Jul 09, 2018 Jul 09, 2018

Copy link to clipboard

Copied

Interesting.  Could you post a screenshot of this phenomenon, as well as some details of your software (Acrobat version & Operating System)?  It might help troubleshoot.

My best,

Dave

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 09, 2018 Jul 09, 2018

Copy link to clipboard

Copied

large cursor.jpg

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 12, 2021 Jun 12, 2021

Copy link to clipboard

Copied

Was this ever resolved? Seriously why are even other sites currently still talking about this dilemma? Maybe it has to do with Microsoft new Edge. Edge especially so-called new Edge has embedded pdf engine that will handle pdf files and has a few trinkets for enhancement. The pdf print engine is terrible but for those who do not have Adobe Acrobat Pro are probably fine with the Edge pdf toy. Even though you can choose your acrobat pro as default pdf app. you still see remnants of the Edge pdf app. Your print menu drop list if you have a few virtual and physical printers you can choose to have Edge handle your pdf printing needs or scroll down and you'll find a second Acrobat which is your Acrobat pro, There you will have familiar print windows with all your printer options. I believe IMO new Edge is the root cause for idiosyncrasies that are evident using Acrobat 10 pro up to DC pro. I wish there was a viable way of testing this but Windows 10 embedded new Edge you really can’t get rid of it at least every bit of the app. you can choose not to use it in place of another browser but Edge will remain in the OS. Please, voice your feelings on this. It is still a problem and it seems no one cares in development.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 12, 2021 Jun 12, 2021

Copy link to clipboard

Copied

*In Windows, Print Destination > "Save as PDF" every time you print to pdf.*

If you rec'd a pdf with this issue from a 3rd party then try* reprint the
document with Ctrl + P, Destination "Microsoft Print to PDF"* (from Adobe
Acrobat). You may need to re-format fonts and rearrange some text boxes.
Results will vary widely based on source formatting, etc. But you should be
able to select text normally with a normal cursor, one character or line at
a time.

*Alternatively, try Export To > Word/Excel or HTML to extract data.*

Adobe Support has relocated to the Off-World colonies.

Latest Photoshop can't open an image file then can't close without Windows
Task Mngr > End Task. Rolled back.

Windows 21H Feature?? Update borked the taskbar. Uninstalled.

Gotta love glitchy software as a service.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 12, 2021 Jun 12, 2021

Copy link to clipboard

Copied

LATEST

In Windows, Print Destination > "Save as PDF" every time you print to pdf.

 

If you rec'd a pdf with this issue from a 3rd party then try reprint the document with Ctrl + P, Destination "Microsoft Print to PDF" (from Adobe Acrobat). You may need to re-format fonts and rearrange some text boxes. Results will vary widely based on source formatting, etc. But you should be able to select text normally with a normal cursor, one character or line at a time. 

 

Alternatively, try Export To > Word/Excel or HTML to extract data.

 

Adobe Support has relocated to the Off-World colonies. 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 09, 2018 Jul 09, 2018

Copy link to clipboard

Copied

Dave,

This occurs when i "print" a new document as pdf from the print icon.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 11, 2018 Jul 11, 2018

Copy link to clipboard

Copied

Hi Cabinetguy,

Could you please let us know how exactly you are creating a PDF?

Are you converting a webpage to PDF?

Please let us know the Adobe Acrobat version installed on your machine.

You can check the version with the help of the steps mentioned in this help document Identify the product and its version for Acrobat and Reader DC.

Are you on a Mac or Windows? What is the OS version?

We will be waiting for your response.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 28, 2019 May 28, 2019

Copy link to clipboard

Copied

Hi I have got same issue. Win 10 and Acrobat DC 19.012.20034.

It happens only when I am using Adobe PDF printer. Does not happen with Microsoft Print to PDF. It looks like the doc is divinded into large areas or so. Hard to determine what is the cause.

Anyone any idea how to fix it?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 15, 2018 Aug 15, 2018

Copy link to clipboard

Copied

Hello,

I have the same issue. Whenever I convert webpage to pdf document.

I am using adobe acrobat 9 with windows 10 and chrome browser.

Regards

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 16, 2018 Aug 16, 2018

Copy link to clipboard

Copied

Acrobat 9 is an old version, not compatible with Windows 10.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2021 Apr 22, 2021

Copy link to clipboard

Copied

So what's the answer for anyone with this same problem using Adobe Acrobat DC Pro 2021 running on Windows 10, current.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 01, 2020 Jul 01, 2020

Copy link to clipboard

Copied

What I found is that if you Print the file to a new pdf and resave it, that should take care of the issue. It worked for me anyway.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2020 Nov 24, 2020

Copy link to clipboard

Copied

I have this issue too. When tried to re-print one of these many pdf's, Acorobat DC locked up, couldn't understand its own file encoding?? When copying text with giant cursor, then paste, the text is encoded in  a webdings style of font. I need cut/paste from docs all day long. Is there a fix?? Win 10, current. Acrobat DC, current version.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2020 Nov 24, 2020

Copy link to clipboard

Copied

Windows "Save to PDF" works. Its definately only happening for all pdf's generated by Acrobat. Still needs fix.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 25, 2020 Nov 25, 2020

Copy link to clipboard

Copied

me too.

This is the document zoomed out to about 5% and then used the insert text at cursor tool to show in blue the size of cursor.. this happens with every document i open. 

 

helpimage.png

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 04, 2021 Mar 04, 2021

Copy link to clipboard

Copied

Me too. Adobe Acrobat DC Pro 2021

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2021 Apr 22, 2021

Copy link to clipboard

Copied

Ditto. Adobe Acrobat DC Pro 2021 running on Windows 10.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines