i have a huge cursor when i open pdf how do i shrink this to normal sized cursor?

[cabinet_guy]

I am getting a huge "paragraph" sized cursor when i open a new pdf...how do i reduce this to a standard cursor size?

[Dave__M]

Interesting.  Could you post a screenshot of this phenomenon, as well as some details of your software (Acrobat version & Operating System)?  It might help troubleshoot.

My best,

Dave

[cabinet_guy]

[kurt1524]

Was this ever resolved? Seriously why are even other sites currently still talking about this dilemma? Maybe it has to do with Microsoft new Edge. Edge especially so-called new Edge has embedded pdf engine that will handle pdf files and has a few trinkets for enhancement. The pdf print engine is terrible but for those who do not have Adobe Acrobat Pro are probably fine with the Edge pdf toy. Even though you can choose your acrobat pro as default pdf app. you still see remnants of the Edge pdf app. Your print menu drop list if you have a few virtual and physical printers you can choose to have Edge handle your pdf printing needs or scroll down and you'll find a second Acrobat which is your Acrobat pro, There you will have familiar print windows with all your printer options. I believe IMO new Edge is the root cause for idiosyncrasies that are evident using Acrobat 10 pro up to DC pro. I wish there was a viable way of testing this but Windows 10 embedded new Edge you really can’t get rid of it at least every bit of the app. you can choose not to use it in place of another browser but Edge will remain in the OS. Please, voice your feelings on this. It is still a problem and it seems no one cares in development.

[Mike-C_1024]

*In Windows, Print Destination > "Save as PDF" every time you print to pdf.*

If you rec'd a pdf with this issue from a 3rd party then try* reprint the
document with Ctrl + P, Destination "Microsoft Print to PDF"* (from Adobe
Acrobat). You may need to re-format fonts and rearrange some text boxes.
Results will vary widely based on source formatting, etc. But you should be
able to select text normally with a normal cursor, one character or line at
a time.

*Alternatively, try Export To > Word/Excel or HTML to extract data.*

Adobe Support has relocated to the Off-World colonies.

Latest Photoshop can't open an image file then can't close without Windows
Task Mngr > End Task. Rolled back.

Windows 21H Feature?? Update borked the taskbar. Uninstalled.

Gotta love glitchy software as a service.

[Mike-C_1024]

In Windows, Print Destination > "Save as PDF" every time you print to pdf.

If you rec'd a pdf with this issue from a 3rd party then try reprint the document with Ctrl + P, Destination "Microsoft Print to PDF" (from Adobe Acrobat). You may need to re-format fonts and rearrange some text boxes. Results will vary widely based on source formatting, etc. But you should be able to select text normally with a normal cursor, one character or line at a time. 

Alternatively, try Export To > Word/Excel or HTML to extract data.

Adobe Support has relocated to the Off-World colonies. 

[cabinet_guy]

Dave,

This occurs when i "print" a new document as pdf from the print icon.

[MeenakshiNegi]

Hi Cabinetguy,

Could you please let us know how exactly you are creating a PDF?

Are you converting a webpage to PDF?

Please let us know the Adobe Acrobat version installed on your machine.

You can check the version with the help of the steps mentioned in this help document Identify the product and its version for Acrobat and Reader DC.

Are you on a Mac or Windows? What is the OS version?

We will be waiting for your response.

Regards,

Meenakshi

[numberten123]

Hi I have got same issue. Win 10 and Acrobat DC 19.012.20034.

It happens only when I am using Adobe PDF printer. Does not happen with Microsoft Print to PDF. It looks like the doc is divinded into large areas or so. Hard to determine what is the cause.

Anyone any idea how to fix it?

[rajats27818737]

Hello,

I have the same issue. Whenever I convert webpage to pdf document.

I am using adobe acrobat 9 with windows 10 and chrome browser.

Regards

[try67 · Accepted solution]

Acrobat 9 is an old version, not compatible with Windows 10.

[clintsito]

So what's the answer for anyone with this same problem using Adobe Acrobat DC Pro 2021 running on Windows 10, current.

[try67]

I would recommend you create a new thread, with the full details of your issue. Include a sample file, if possible.

[Shahab5FB7]

Why is this the correct answer? I have Adobe Acrobat DC 22 and still have this exact issue.

[Jmathias]

What I found is that if you Print the file to a new pdf and resave it, that should take care of the issue. It worked for me anyway.

[Don25811875t97l]

that worked

[Mike-C_1024]

I have this issue too. When tried to re-print one of these many pdf's, Acorobat DC locked up, couldn't understand its own file encoding?? When copying text with giant cursor, then paste, the text is encoded in  a webdings style of font. I need cut/paste from docs all day long. Is there a fix?? Win 10, current. Acrobat DC, current version.

[Mike-C_1024]

Windows "Save to PDF" works. Its definately only happening for all pdf's generated by Acrobat. Still needs fix.

[AFRM5F94]

me too.

This is the document zoomed out to about 5% and then used the insert text at cursor tool to show in blue the size of cursor.. this happens with every document i open. 

help

[defaultypojuv555h6a]

Me too. Adobe Acrobat DC Pro 2021

[clintsito]

Ditto. Adobe Acrobat DC Pro 2021 running on Windows 10.

[Shahab5FB7]

I have the same problem and I am running Acrobat DC version 21. With all due respect and due to my fustration, is there any answers out there that actualy works?

[kurt1524]

Saving printing from the internet using Adobe Acrobat causes the large unruly cursor situation making the Acrobat form page impossible to edit or select text or images.

First stop telling users of older versions of Acrobat that is the problem because that has noting to do with this cursor situation. All versions of Acrobat including current DC Pro are experiencing this ridiculous cursor situation.

Second stop telling users to print or save using Microsoft Windows Edge pdf service to print/save to stop the massive cursor situation is also ridiculous as you should be able to print using the Adobe Acrobat app fully including the save/print service without this crazy unfixed cursor situation. Using the Microsoft Windows Edge pdf save/print does not give the option of choice of what size form page you want to save or print too. Choosing “custom” form page for example 8.5x22 allowing far great information space on one form page when saving files is not an option using Microsoft Windows Edge pdf service. Acrobat gives you many form page options to save or print including custom. You have greater printing and saving control using the actual Adobe Acrobat app with saving and printing but the large cursor situation makes this an unruly form for editing tasks and forces you to save/print using Microsoft Windows Edge pdf service. This means both Microsoft and Adobe are pointing fingers and noting is being corrected. We customers get to eat crow.

[Shahab5FB7]

Thank you @kurt1524 for articulating and summarizing this obstacle that is probably a simple fix I have Adobe Acrobat DC version 22 and still have this problem. I was able to work around this by open PDF in Edge, save to Microsoft pdf, then print to Acrobat pdf. Exporting to MS Word required the same steps.  Adobe Acrobat DC works for me in most scenarios but I question why I spent so much on this software when I have to rely on "print-to-Microsoft-pdf" to fix Acrobat bugs.  I am sure there is a simple fix for this and I am bewildered that no one has figure this out.  I will call Adobe support and if they show me how to fix this, I will post the answer here. @cabinet_guy already posted a screenshot of this issue dated back in 2018 running AADC v19.

[Shahab5FB7]

Adobe Acrobat Pro DC version 21

Big cursor workaround (not fix):

1.) In Edge, open the PDF document

     - Print to "Microsoft Print To PDF"

2) Open that file with Abode Acrobat DC

     - Choose the "edit PDF" tool

     - Let Adobe do its text recognition

Now you should have truly editable text with a prober sized cursor.

Export to Word in a usable format:

Add this next step to the ones above

3) Choose the "Export PDF" tool

     - Export to Word

     - Open in Word (if it did not automatically do this for you)

You should be golden!

If I have missed a step or this did not work for you, please let me know.