I used to be able to print to PDF until I subscribed and unsubsribed to Adobe

[Centenary386231588e1b]

After I subscribed and unsubscribed to Abode extra services I uninstalled and reinstalled Adobe but I still could not do the basic task of printing a document to Pdf.  I have subscription to Adobe cloud through work and am able to login to Adobe creative cloud but I don't know how to make it work.

[try67]

Do you have Acrobat installed and are you logged into it with your account that has the subscription?

[Centenary386231588e1b]

I don't have the paid subscription any more but I would like to be able to use the free adobe acrobat reader, what should I do?  I tried downloading and installing many times and still can't print pdf.

[Tariq Ahmad · Accepted solution]

Hi @Centenary386231588e1b, 

This is only possible if you have Adobe Acrobat installed with an active license on a Windows machine. 

You don't have it available with Reader—it is a freeware application. If you have canceled your Acrobat subscription, it is not possible either.  

~Tariq

[Centenary386231588e1b]

Sorry, do you mean Adobe Acrobat a free application?  

This is because before I purchased Adobe subscription I must have got Adobe Acrobat installed but since I cancelled my subscription, it seemed the Adobe Acrobat discontinued.  I am so confused with so many Adobe products.

[Tariq Ahmad]

@Centenary386231588e1b You mentioned you have unsubscribed from Adobe Acrobat. 
If you don't have an active subscription to Adobe Acrobat, it will act as a freeware application. 

~Tariq

[Centenary386231588e1b]

What should I do now to be able to use the free adobe acrobat reader?

[try67]

You can get it here: https://get.adobe.com/reader/

But again, you can't use it to print another file to a PDF. You can use it to print an existing PDF file to your printer, though.

[Centenary386231588e1b]

Thanks, I have downloaded and installed but when I went to print to pdf it still asked me to renew my subscription.  Meanwhile, I can do the same task on other computers that do not have any subscription?  I am so confused.

[Tariq Ahmad]

Hi @Centenary386231588e1b,

Print to PDF is a paid feature, and PDF Printer only gets installed with Adobe Acrobat and when you have an active subscription. Let us know if you have questions.

~Tariq 

[miss_2202]

I'm in the same situation. Was ALWAYS able to print to pdf before having a Pro subscription. After cancelling my sub (after two years of paying and nto really using) I now can't do this simple task. So frustrating! Shouldn't have to pay $30 a month to utilise a simple feature that is usually available for free. 

[try67]

Please read the thread above. Printing to PDF is not, and never was, a feature of the free Adobe Reader.
If you were able to do it without Acrobat then you were using non-Adobe software to do it.

[miss_2202]

I've only ever used official Adobe software. I've just uninstalled all Adobe, reinstalled free reader and now I have access to Microsoft print to PDF, but the general print to PDF option is gone. 15 mins ago I couldn't do either, so glad to have the option back. Maybe the wording is different depending on if you Sub or not, but there was always an option there for free. 

[try67]

No, there wasn't. I'm not going to discuss it further with you, though. If you want to believe that there was, be my guest.

[miss_2202]

Fair enough, you're free to believe what you want also. I'm just stating my current situation in that I have only the free Adobe reader, and I am able to utilise Microsoft print to PDF. You saying it isn't true doesn't make it any less real mate, but go ahead. Makes no difference to me at all. Have a lovely day 🙂

[try67]

No, I never said that. I said you can't do it with any Adobe software. You're using Microsoft software (as is evident by the printer's name), which is of course possible. Read my replies again, please.