If I checkmark a comment, I can see the checkmark when I re-open the file but my colleague cannot see any when she opens the file on her computer. How do we ‘save’ checkmarks?

Forum|Forum|6 years ago
February 1, 2019
2 replies
2905 views

Using Acrobat Pro DC, if I checkmark a comment, I can see the checkmark when I re-open the file but my colleague cannot see any when she opens the file on her computer. How do we ‘save’ checkmarks? We are working on Mac OS and saving the PDF to DropBox. The file shows the correct date but none of the checkmarks I have ticked show on her computer!

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Document Geek

Community Expert

Check marks are user specific. Up until recently, users could not see the check marks of others. But in the latest version of Acrobat, you can see who has marked something as checked.

This is is the default behavior of Acrobat. Other PDF editors have a different behavior, but this is just how it works with Acrobat. Try67’s "Mark All Marked" script works great!

try67

Community Expert

It should be saved... What application is your colleague using to open the file?

R

rtrevorbAuthor

Participant

Same programme – Acrobat Pro DC. I know other people have the same issue. Seems to save specific to the user. Bizarre if you want to hand the file on to someone to carry on with the work.

try67

Community Expert

As I said, it should work. Double-check with them that they're not opening it elsewhere. Ask for screenshots.

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