image field does not support PNG with transparent background

[huong-lyd15914524]

Hi, I create a PDF form using ADOBE ACROBAT DC. When I add the image field, I can add an example of PNG image with transparent background.

However when I save to PDF and send to someone else so they can edit text and image with ADOBE READER DC, they tried to add PNG image with transparent background but the output is automatically adding a white background to the image... is it normal ? How can they keep the transparent background of PNG format ?

[JR Boulay]

Bug or pushes-for-upgrading-feature? (as for barcode form fields)

I cannot answer.

[Thom Parker]

Acrobat isn't changing the PNG background, the default background of the "Image Field" is white. Change it to transparent.

[try67]

If that's the case it should act the same way in Acrobat, too...

[Thom Parker]

As far as the background, yep works exactly the same in Reader as it does in Pro. But the default scaling is different for some reason. There should be a line of code added to the import script to handle that.

[huong-lyd15914524]

According to what you said then it should be a bug. My version of PDF editable has already a transparent background for image field. When doing the preview, I add a PNG logo with transparent background and the output is exactly a logo with transparent background.

However when sending to my friend who only use Reader (Free version), he tried to add exactly the same PNG logo as me but his output got a white background added automatically... How can we flag the bug ?

[try67]

Here: Feature Request/Bug Report Form

[Aaron-A-Ron]

I can't find this setting anywhere in preferences or elsewhere. Any time I "add image" and choose a transparent png it adds a dark green background. While I would normally edit these in a better program like Illustrator, the files I'm editing has fillable fields that I don't want to remove or edit.

Please tell me where this setting is.