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Participant
April 15, 2020
Question

images not showing up in DC

  • April 15, 2020
  • 2 replies
  • 963 views

Hi there. I've got a file that was created with text and graphics - see attached. When I open it in Acrobat Reader DC (or other programs - Preview on the Mac, or Chrome system viewer, etc), everything displays ok, but when I open it in Acrobat DC Pro, I don't see the banner. File is attached, and screenshot of file open in DC Pro.

 

Help? This is driving me a bit nuts.

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2 replies

JR Boulay
Community Expert
Community Expert
April 15, 2020

Adobe Acrobat DC on MacOS shows the banner too.

 

Acrobate du PDF, InDesigner et Photoshopographe
Participant
April 15, 2020

Thanks, so I'm on MacOS too. Weird. Must be a setting or something?

Bernd Alheit
Community Expert
Community Expert
April 15, 2020

Repair your Acrobat installation.

Bernd Alheit
Community Expert
Community Expert
April 15, 2020

Adobe Acrobat DC on Windows shows the banner.