Importing document, Adobe rotates images

Forum|Forum|1 year ago
January 8, 2025
2 replies
586 views

Hi

I use a software for my building surveys. When survey is finisjhed i log in and export as a PDF.

Adobe seems to rotate some images 90o or 180o and some it leaves alone.

In the software I use for the surveys the photos are all up the right way. Taken using an Ipad. Where the images are taken the right way up. So they are being sent the right way up.

But when it gets to Adobe, its random as to which photo will be rotated and by how much.

Is there a setting in Adobe where i can turn this all off. So it just brings in the document with phtoos as per the software I am using?

This is especially annoying and time consuming when I have a 600 page document.

It feels like it has got worse. The amount of images it rotates feels like a lot more than normal.

Any help with this would be great. Thank you

try67

Community Expert

You need to reset the Rotation value of the images before importing them. This is a property of the file's metadata, that Acrobat uses when importing the file. Any image editor with batch processing capabilities should be able to do it.

P

Peter PGSOAuthor

Participant

Thanks for the reply.

Unfortunatly the software I am using for the site surveys that allows me to input data and also take photos, isnt an image editing software. It allows my ipad camera to take the photo and it puts it with the item I have surveyed. If I look at it on the software it it the right way up.

The only option I have within the software is to make the image file small, medium or large.

When finished I then select print and it puts the whole survey report into a PDF.

I open it in Adobe and some images are 90o or 180o. Others are fine.

I was also thinking of trying to speak with the other software company.

try67

Community Expert

The iPad knows to rotate the display to match the rotation of the image, so it appears "correctly". Acrobat can't do that, so it adds the image as-is.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

P

Peter PGSOAuthor

Participant

Thank you

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