Question
Installing Acrobat Professional perpetual license
- January 3, 2025
- 2 replies
- 1555 views
Good morning,
I have a perpetual license of Acrobat Pro, and since Adobe has not been able to give me support, they have referred me to the community.
I try to install the program after uninstalling all the previous installations, but apparently there are traces and it doesn't work. I have used AdobeAcroCleaner_DC2021 to remove previous installations, but it doesn't work either.
That is, when I install the program, it asks me to log in, I do it, I put the serial number, and then it throws me an error screen, of which I put as attached image.
I understand that it must be because of old installations, but I can't get it, I have even tried to remove everything by hand from the windows registry.
I hope somebody can help me.
Thank you.
Jose
