Skip to main content
New Participant
November 10, 2017
Question

Insufficient disk space, Tu7 error Acrobat Standard 2017

  • November 10, 2017
  • 1 reply
  • 2354 views

Purchased Adobe Acrobat Standard 2017 today from a retail store. Followed the instructions to get a serial number, then followed the instructions to download the program. When running the installation about 2/3 thru a message box pops up that says "Insufficient disk space. Please check minimum requirements and free up disk space to try again", when you click OK another message box with "tu7" pops up. Tried uninstalling Acrobat Reader(only other Adobe program on the computer), still didn't work. Tried extracting to the desktop, program files, downloads, all with the same results. Tried using Chrome and Edge browsers and downloading the Acrobat Standard 2017 and Standard DC installers. Turned off anti-virus software and nothing has worked so far. Computer is a month old with hundreds of gigs of free space. Help please, was hoping this would be a basic, simple install.

This topic has been closed for replies.

1 reply

kglad
Adobe Expert
November 11, 2017

what's your os?

are you trying to install on an emulated os?

are you trying to install on any drive other than your c drive and is your c drive the one that contains your os?

[moved from Creative Cloud Download & Install to Installing, Updating, & Subscribing to Acrobat]

New Participant
November 11, 2017

Windows 10. Hard drive only has a single partition with everything including the download and extraction location being the C drive.

kglad
Adobe Expert
November 11, 2017

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html