Skip to main content
Participating Frequently
March 13, 2023
Question

Interactive PDF Submit Button not working

  • March 13, 2023
  • 1 reply
  • 3749 views

I have created a interactive fillable form with a submit button.  I have entered my email address for where the document is to be sent to as per the step-by-step instructions (mailto:fred@..............) but I keep getting the following error when I try out the button:  "One of the specified recipients is not resolvable".  I am just trying to use my work email address so I am unsure what is wrong.  Can you please help me.  Thank you.

This topic has been closed for replies.

1 reply

try67
Community Expert
March 13, 2023

Are you sure you didn't add a space after "mailto:"? Can you send a screenshot of the exact settings you used?

Participating Frequently
March 13, 2023

Thanks for your reply.  I'm at a complete loss.  I have attached the email I have tried to use.  I have tried other email address and I keep getting the same error.  Very frustrating.

Participating Frequently
March 13, 2023

Sorry, wrong email.  This is the correct one.