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New Participant
July 17, 2013
Answered

Invoice

  • July 17, 2013
  • 42 replies
  • 42304 views

Where can I find the invoice for each month of my adobe creative cloud subscription? I need them for VAT-repporting. Only able to find the first one. Could I suggest sending the invoice (in legal form) on the monthly e-mail with subscription payment confirmation e-mail ? It would simplify my world at least.

Correct answer Rajashree Bhattacharya

Hi Mikkel,

We do not send invoices any more, if you are still getting , can you please share the invoices by personal message.

Regards

Rajashree

42 replies

New Participant
July 3, 2020

It is now 2020 and I still can't see all my invoices nor can I get them emailed to me. Has this been fixed or not?

New Participant
September 19, 2019

I'm the IT administrator for my company, I need to be able to purchase licenses and accounting need access to the billing. The fact that there can only be a single contract owner which controls both is infuriating as I'm not going to go into the accounts dept every time I need to provision a license.

New Participant
November 17, 2018

Totally agree with others that this would be SUPER HELPFUL. I have automatic emails from tons of other tools which makes doing expenses way faster, then I always hit the wall with Adobe and have to go log in and find it.. 8 clicks too many. Get with the times.

Inspiring
June 21, 2018

I suspect the real reason they don't send monthly invoices is because a lot of people sign up for their plans to get access to some particular product(s) for a limited amount of time (say 2 months), and planned to unsubscribe once their project is finish. Adobe is counting on a lot of such people to forget to unsubscribe, and Adobe is not about to remind them with monthly invoices that they're still be charged.

New Participant
June 21, 2018

This is absolutely my suspicion too.

But as a business owner that needs to have the paperwork, it is incredibly infuriating.

Adobe used to make life easier. Now.. I don't know.

New Participant
February 8, 2018

Hey everyone, please go vote on this Feature Request. We need the ability to send monthly invoices by email SO BADLY! I'm sick of the 10 step process to submit my invoices every month!

Participating Frequently
May 9, 2018

Adobe *EMAILED* a notice saying the credit card number on file for Creative Cloud had expired.

Meanwhile, somehow it is "impossible" to email the monthly Creative Cloud invoice.

Please explain.

New Participant
May 29, 2018

Yeah, I need this too.  It is so annoying.

Inspiring
January 2, 2018

Not only is this insane that this STILL is not implemented in 2018 - but the amount of steps (count them - 10 steps) in order to retrieve a VAT invoice is plain crazy. Give us an Email option. I have already made numerous Wish/ Requests for this. I suggest you do too (hopefully strength in numbers?)

New Participant
November 13, 2017

Adobe, I must say that this is a bit of a killer criteria for actually buying products at Adobe. I will now look for other options to limit transaction costs if feasible.

New Participant
November 11, 2017

Seriously Adobe, get a fix on this! Send invoices via email each month! It’s annoying as shit!

BattleNonSense
Known Participant
October 5, 2017

I also want Adobe to send me an e-mail every month with the invoice attached.

I then can forward it to my accountant. It's a pain to manually download the invoice every month and then compose an email manually.

New Participant
September 7, 2017

I'd just like to chime in and say that I also this it's BS that this feature is not available. It would be a huge help to me and my team if we did not have to go into our accounts manually once a month simply to press the print button. I would much prefer to receive the invoices in my email, and auto-forward them to the accounting department. If security is such a concern, give me the option to turn it off, and force me to sign a waiver and confirm I accept the risks when I turn it back on. I'd do it in a heartbeat.